Recent studies indicate that NLU models are prone to rely on shortcut features for prediction, without achieving true language understanding. As a result, these models fail to generalize to real-world out-of-distribution data. In this work, we show that the words in the NLU training set can be modeled as a long-tailed distribution. There are two findings: 1) NLU models have strong preference for features located at the head of the long-tailed distribution, and 2) Shortcut features are picked up during very early few iterations of the model training. These two observations are further employed to formulate a measurement which can quantify the shortcut degree of each training sample. Based on this shortcut measurement, we propose a shortcut mitigation framework LGTR, to suppress the model from making overconfident predictions for samples with large shortcut degree. Experimental results on three NLU benchmarks demonstrate that our long-tailed distribution explanation accurately reflects the shortcut learning behavior of NLU models. Experimental analysis further indicates that LGTR can improve the generalization accuracy on OOD data, while preserving the accuracy on in-distribution data.

Open-domain question answering aims at locating the answers to user-generated questions in massive collections of documents. Retriever-readers and knowledge graph approaches are two big families of solutions to this task. A retriever-reader first applies information retrieval techniques to locate a few passages that are likely to be relevant, and then feeds the retrieved text to a neural network reader to extract the answer. Alternatively, knowledge graphs can be constructed and queried to answer users’ questions. We propose an algorithm with a novel reader-retriever design that differs from both families. Our reader-retriever first uses an offline reader to read the corpus and generate collections of all answerable questions associated with their answers, and then uses an online retriever to respond to user queries by searching the pre-constructed question spaces for answers that are most likely to be asked in the given way. We further combine one retriever-reader and two reader-retrievers into a hybrid model called R6 for the best performance. Experiments with two large-scale public datasets show that R6 achieves state-of-the-art accuracy.