We present a novel conversational-context aware end-to-end speech recognizer based on a gated neural network that incorporates conversational-context/word/speech embeddings. Unlike conventional speech recognition models, our model learns longer conversational-context information that spans across sentences and is consequently better at recognizing long conversations. Specifically, we propose to use text-based external word and/or sentence embeddings (i.e., fastText, BERT) within an end-to-end framework, yielding significant improvement in word error rate with better conversational-context representation. We evaluated the models on the Switchboard conversational speech corpus and show that our model outperforms standard end-to-end speech recognition models.

Conversational context information, higher-level knowledge that spans across sentences, can help to recognize a long conversation. However, existing speech recognition models are typically built at a sentence level, and thus it may not capture important conversational context information. The recent progress in end-to-end speech recognition enables integrating context with other available information (e.g., acoustic, linguistic resources) and directly recognizing words from speech. In this work, we present a direct acoustic-to-word, end-to-end speech recognition model capable of utilizing the conversational context to better process long conversations. We evaluate our proposed approach on the Switchboard conversational speech corpus and show that our system outperforms a standard end-to-end speech recognition system.