Most well-established data collection methods currently adopted in NLP depend on the as- sumption of speaker literacy. Consequently, the collected corpora largely fail to represent swathes of the global population, which tend to be some of the most vulnerable and marginalised people in society, and often live in rural developing areas. Such underrepresented groups are thus not only ignored when making modeling and system design decisions, but also prevented from benefiting from development outcomes achieved through data-driven NLP. This paper aims to address the under-representation of illiterate communities in NLP corpora: we identify potential biases and ethical issues that might arise when collecting data from rural communities with high illiteracy rates in Low-Income Countries, and propose a set of practical mitigation strategies to help future work.

In recent years, there has been an increasing interest in the application of Artificial Intelligence – and especially Machine Learning – to the field of Sustainable Development (SD). However, until now, NLP has not been systematically applied in this context. In this paper, we show the high potential of NLP to enhance project sustainability. In particular, we focus on the case of community profiling in developing countries, where, in contrast to the developed world, a notable data gap exists. Here, NLP could help to address the cost and time barrier of structuring qualitative data that prohibits its widespread use and associated benefits. We propose the new extreme multi-class multi-label Automatic UserPerceived Value classification task. We release Stories2Insights, an expert-annotated dataset of interviews carried out in Uganda, we provide a detailed corpus analysis, and we implement a number of strong neural baselines to address the task. Experimental results show that the problem is challenging, and leaves considerable room for future research at the intersection of NLP and SD.