Dialog State Tracking (DST), an integral part of modern dialog systems, aims to track user preferences and constraints (slots) in task-oriented dialogs. In real-world settings with constantly changing services, DST systems must generalize to new domains and unseen slot types. Existing methods for DST do not generalize well to new slot names and many require known ontologies of slot types and values for inference. We introduce a novel ontology-free framework that supports natural language queries for unseen constraints and slots in multi-domain task-oriented dialogs. Our approach is based on generative question-answering using a conditional language model pre-trained on substantive English sentences. Our model improves joint goal accuracy in zero-shot domain adaptation settings by up to 9% (absolute) over the previous state-of-the-art on the MultiWOZ 2.1 dataset.

In this work, we perform the first large-scale analysis of discourse in media dialog and its impact on generative modeling of dialog turns, with a focus on interrogative patterns and use of external knowledge. Discourse analysis can help us understand modes of persuasion, entertainment, and information elicitation in such settings, but has been limited to manual review of small corpora. We introduce **Interview**—a large-scale (105K conversations) media dialog dataset collected from news interview transcripts—which allows us to investigate such patterns at scale. We present a dialog model that leverages external knowledge as well as dialog acts via auxiliary losses and demonstrate that our model quantitatively and qualitatively outperforms strong discourse-agnostic baselines for dialog modeling—generating more specific and topical responses in interview-style conversations.

Existing approaches to recipe generation are unable to create recipes for users with culinary preferences but incomplete knowledge of ingredients in specific dishes. We propose a new task of personalized recipe generation to help these users: expanding a name and incomplete ingredient details into complete natural-text instructions aligned with the user’s historical preferences. We attend on technique- and recipe-level representations of a user’s previously consumed recipes, fusing these ‘user-aware’ representations in an attention fusion layer to control recipe text generation. Experiments on a new dataset of 180K recipes and 700K interactions show our model’s ability to generate plausible and personalized recipes compared to non-personalized baselines.