In online forums focused on health and wellbeing, individuals tend to seek and give the following social support: emotional and informational support. Understanding the expressions of these social supports in an online COVID- 19 forum is important for: (a) the forum and its members to provide the right type of support to individuals and (b) determining the long term effects of the COVID-19 pandemic on the well-being of the public, thereby informing interventions. In this work, we build four machine learning models to measure the extent of the following social supports expressed in each post in a COVID-19 online forum: (a) emotional support given (b) emotional support sought (c) informational support given, and (d) informational support sought. Using these models, we aim to: (i) determine if there is a correlation between the different social supports expressed in posts e.g. when members of the forum give emotional support in posts, do they also tend to give or seek informational support in the same post? (ii) determine how these social supports sought and given changes over time in published posts. We find that (i) there is a positive correlation between the informational support given in posts and the emotional support given and emotional support sought, respectively, in these posts and (ii) over time, users tended to seek more emotional support and give less emotional support.

Our ability to limit the future spread of COVID-19 will in part depend on our understanding of the psychological and sociological processes that lead people to follow or reject coronavirus health behaviors. We argue that the virus has taken on heterogeneous meanings in communities across the United States and that these disparate meanings shaped communities’ response to the virus during the early, vital stages of the outbreak in the U.S. Using word embeddings, we demonstrate that counties where residents socially distanced less on average (as measured by residential mobility) more semantically associated the virus in their COVID discourse with concepts of fraud, the political left, and more benign illnesses like the flu. We also show that the different meanings the virus took on in different communities explains a substantial fraction of what we call the “”Trump Gap”, or the empirical tendency for more Trump-supporting counties to socially distance less. This work demonstrates that community-level processes of meaning-making in part determined behavioral responses to the COVID-19 pandemic and that these processes can be measured unobtrusively using Twitter.

In this paper, we present an iterative graph-based approach for the detection of symptoms of COVID-19, the pathology of which seems to be evolving. More generally, the method can be applied to finding context-specific words and texts (e.g. symptom mentions) in large imbalanced corpora (e.g. all tweets mentioning }#COVID-19). Given the novelty of COVID-19, we also test if the proposed approach generalizes to the problem of detecting Adverse Drug Reaction (ADR). We find that the approach applied to Twitter data can detect symptom mentions substantially before to their being reported by the Centers for Disease Control (CDC).

Individuals recovering from substance use often seek social support (emotional and informational) on online recovery forums, where they can both write and comment on posts, expressing their struggles and successes. A common challenge in these forums is that certain posts (some of which may be support seeking) receive no comments. In this work, we use data from two Reddit substance recovery forums: /r/Leaves and /r/OpiatesRecovery, to determine the relationship between the social supports expressed in the titles of posts and the number of comments they receive. We show that the types of social support expressed in post titles that elicit comments vary from one substance use recovery forum to the other.

The novelty and global scale of the COVID-19 pandemic has lead to rapid societal changes in a short span of time. As government policy and health measures shift, public perceptions and concerns also change, an evolution documented within discourse on social media.We propose a dynamic content-specific LDA topic modeling technique that can help to identify different domains of COVID-specific discourse that can be used to track societal shifts in concerns or views. Our experiments show that these model-derived topics are more coherent than standard LDA topics, and also provide new features that are more helpful in prediction of COVID-19 related outcomes including social mobility and unemployment rate.

Mental health predictive systems typically model language as if from a single context (e.g. Twitter posts, status updates, or forum posts) and often limited to a single level of analysis (e.g. either the message-level or user-level). Here, we bring these pieces together to explore the use of open-vocabulary (BERT embeddings, topics) and theoretical features (emotional expression lexica, personality) for the task of suicide risk assessment on support forums (the CLPsych-2019 Shared Task). We used dual context based approaches (modeling content from suicide forums separate from other content), built over both traditional ML models as well as a novel dual RNN architecture with user-factor adaptation. We find that while affect from the suicide context distinguishes with no-risk from those with “any-risk”, personality factors from the non-suicide contexts provide distinction of the levels of risk: low, medium, and high risk. Within the shared task, our dual-context approach (listed as SBU-HLAB in the official results) achieved state-of-the-art performance predicting suicide risk using a combination of suicide-context and non-suicide posts (Task B), achieving an F1 score of 0.50 over hidden test set labels.

This article is a system description and report on the submission of a team from the University of Pennsylvania in the ’CLPsych 2018’ shared task. The goal of the shared task was to use childhood language as a marker for both current and future psychological health over individual lifetimes. Our system employs multiple textual features derived from the essays written and individuals’ socio-demographic variables at the age of 11. We considered several word clustering approaches, and explore the use of linear regression based on different feature sets. Our approach showed best results for predicting distress at the age of 42 and for predicting current anxiety on Disattenuated Pearson Correlation, and ranked fourth in the future health prediction task. In addition to the subtasks presented, we attempted to provide insight into mental health aspects at different ages. Our findings indicate that misspellings, words with illegible letters and increased use of personal pronouns are correlated with poor mental health at age 11, while descriptions about future physical activity, family and friends are correlated with good mental health.

Much of our online communication is text-mediated and, lately, more common with automated agents. Unlike interacting with humans, these agents currently do not tailor their language to the type of person they are communicating to. In this pilot study, we measure the extent to which human perception of basic user trait information – gender and age – is controllable through text. Using automatic models of gender and age prediction, we estimate which tweets posted by a user are more likely to mis-characterize his traits. We perform multiple controlled crowdsourcing experiments in which we show that we can reduce the human prediction accuracy of gender to almost random – an over 20% drop in accuracy. Our experiments show that it is practically feasible for multiple applications such as text generation, text summarization or machine translation to be tailored to specific traits and perceived as such.