Analysis of emotions elicited by opinions, comments, or articles commonly exploits annotated corpora, in which the labels assigned to documents average the views of all annotators, or represent a majority decision. The models trained on such data are effective at identifying the general views of the population. However, their usefulness for predicting the emotions evoked by the textual content in a particular individual is limited. In this paper, we present a study performed on a dataset containing 7,000 opinions, each annotated by about 50 people with two dimensions: valence, arousal, and with intensity of eight emotions from Plutchik’s model. Our study showed that individual responses often significantly differed from the mean. Therefore, we proposed a novel measure to estimate this effect – Personal Emotional Bias (PEB). We also developed a new BERT-based transformer architecture to predict emotions from an individual human perspective. We found PEB a major factor for improving the quality of personalized reasoning. Both the method and measure may boost the quality of content recommendation systems and personalized solutions that protect users from hate speech or unwanted content, which are highly subjective in nature.

In this article we present an extended version of PolEmo – a corpus of consumer reviews from 4 domains: medicine, hotels, products and school. Current version (PolEmo 2.0) contains 8,216 reviews having 57,466 sentences. Each text and sentence was manually annotated with sentiment in 2+1 scheme, which gives a total of 197,046 annotations. We obtained a high value of Positive Specific Agreement, which is 0.91 for texts and 0.88 for sentences. PolEmo 2.0 is publicly available under a Creative Commons copyright license. We explored recent deep learning approaches for the recognition of sentiment, such as Bi-directional Long Short-Term Memory (BiLSTM) and Bidirectional Encoder Representations from Transformers (BERT).

In this article, we present a novel multi-domain dataset of Polish text reviews, annotated with sentiment on different levels: sentences and the whole documents. The annotation was made by linguists in a 2+1 scheme (with inter-annotator agreement analysis). We present a preliminary approach to the classification of labelled data using logistic regression, bidirectional long short-term memory recurrent neural networks (BiLSTM) and bidirectional encoder representations from transformers (BERT).