Most existing neural network based task-oriented dialog systems follow encoder-decoder paradigm, where the decoder purely depends on the source texts to generate a sequence of words, usually suffering from instability and poor readability. Inspired by the traditional template-based generation approaches, we propose a template-guided hybrid pointer network for knowledge-based task-oriented dialog systems, which retrieves several potentially relevant answers from a pre-constructed domain-specific conversational repository as guidance answers, and incorporates the guidance answers into both the encoding and decoding processes. Specifically, we design a memory pointer network model with a gating mechanism to fully exploit the semantic correlation between the retrieved answers and the ground-truth response. We evaluate our model on four widely used task-oriented datasets, including one simulated and three manually created datasets. The experimental results demonstrate that the proposed model achieves significantly better performance than the state-of-the-art methods over different automatic evaluation metrics.

As more and more product reviews are posted in both text and images, Multimodal Review Analysis (MRA) becomes an attractive research topic. Among the existing review analysis tasks, helpfulness prediction on review text has become predominant due to its importance for e-commerce platforms and online shops, i.e. helping customers quickly acquire useful product information. This paper proposes a new task Multimodal Review Helpfulness Prediction (MRHP) aiming to analyze the review helpfulness from text and visual modalities. Meanwhile, a novel Multi-perspective Coherent Reasoning method (MCR) is proposed to solve the MRHP task, which conducts joint reasoning over texts and images from both the product and the review, and aggregates the signals to predict the review helpfulness. Concretely, we first propose a product-review coherent reasoning module to measure the intra- and inter-modal coherence between the target product and the review. In addition, we also devise an intra-review coherent reasoning module to identify the coherence between the text content and images of the review, which is a piece of strong evidence for review helpfulness prediction. To evaluate the effectiveness of MCR, we present two newly collected multimodal review datasets as benchmark evaluation resources for the MRHP task. Experimental results show that our MCR method can lead to a performance increase of up to 8.5% as compared to the best performing text-only model. The source code and datasets can be obtained from https://github.com/jhliu17/MCR.

This ability to learn consecutive tasks without forgetting how to perform previously trained problems is essential for developing an online dialogue system. This paper proposes an effective continual learning method for the task-oriented dialogue system with iterative network pruning, expanding, and masking (TPEM), which preserves performance on previously encountered tasks while accelerating learning progress on subsequent tasks. Specifically, TPEM (i) leverages network pruning to keep the knowledge for old tasks, (ii) adopts network expanding to create free weights for new tasks, and (iii) introduces task-specific network masking to alleviate the negative impact of fixed weights of old tasks on new tasks. We conduct extensive experiments on seven different tasks from three benchmark datasets and show empirically that TPEM leads to significantly improved results over the strong competitors.

In this paper, we investigate the Aspect Category Sentiment Analysis (ACSA) task from a novel perspective by exploring a Beta Distribution guided aspect-aware graph construction based on external knowledge. That is, we are no longer entangled about how to laboriously search the sentiment clues for coarse-grained aspects from the context, but how to preferably find the words highly related to the aspects in the context and determine their importance based on the public knowledge base. In this way, the contextual sentiment clues can be explicitly tracked in ACSA for the aspects in the light of these aspect-related words. To be specific, we first regard each aspect as a pivot to derive aspect-aware words that are highly related to the aspect from external affective commonsense knowledge. Then, we employ Beta Distribution to educe the aspect-aware weight, which reflects the importance to the aspect, for each aspect-aware word. Afterward, the aspect-aware words are served as the substitutes of the coarse-grained aspect to construct graphs for leveraging the aspect-related contextual sentiment dependencies in ACSA. Experiments on 6 benchmark datasets show that our approach significantly outperforms the state-of-the-art baseline methods.

Aspect term extraction aims to extract aspect terms from a review sentence that users have expressed opinions on. One of the remaining challenges for aspect term extraction resides in the lack of sufficient annotated data. While self-training is potentially an effective method to address this issue, the pseudo-labels it yields on unlabeled data could induce noise. In this paper, we use two means to alleviate the noise in the pseudo-labels. One is that inspired by the curriculum learning, we refine the conventional self-training to progressive self-training. Specifically, the base model infers pseudo-labels on a progressive subset at each iteration, where samples in the subset become harder and more numerous as the iteration proceeds. The other is that we use a discriminator to filter the noisy pseudo-labels. Experimental results on four SemEval datasets show that our model significantly outperforms the previous baselines and achieves state-of-the-art performance.

Auxiliary information from multiple sources has been demonstrated to be effective in zero-shot fine-grained entity typing (ZFET). However, there lacks a comprehensive understanding about how to make better use of the existing information sources and how they affect the performance of ZFET. In this paper, we empirically study three kinds of auxiliary information: context consistency, type hierarchy and background knowledge (e.g., prototypes and descriptions) of types, and propose a multi-source fusion model (MSF) targeting these sources. The performance obtains up to 11.42% and 22.84% absolute gains over state-of-the-art baselines on BBN and Wiki respectively with regard to macro F1 scores. More importantly, we further discuss the characteristics, merits and demerits of each information source and provide an intuitive understanding of the complementarity among them.

Argument pair extraction (APE) aims to extract interactive argument pairs from two passages of a discussion. Previous work studied this task in the context of peer review and rebuttal, and decomposed it into a sequence labeling task and a sentence relation classification task. However, despite the promising performance, such an approach obtains the argument pairs implicitly by the two decomposed tasks, lacking explicitly modeling of the argument-level interactions between argument pairs. In this paper, we tackle the APE task by a mutual guidance framework, which could utilize the information of an argument in one passage to guide the identification of arguments that can form pairs with it in another passage. In this manner, two passages can mutually guide each other in the process of APE. Furthermore, we propose an inter-sentence relation graph to effectively model the inter-relations between two sentences and thus facilitates the extraction of argument pairs. Our proposed method can better represent the holistic argument-level semantics and thus explicitly capture the complex correlations between argument pairs. Experimental results show that our approach significantly outperforms the current state-of-the-art model.

Pre-trained language models (e.g., BERT) have achieved significant success in various natural language processing (NLP) tasks. However, high storage and computational costs obstruct pre-trained language models to be effectively deployed on resource-constrained devices. In this paper, we propose a novel BERT distillation method based on many-to-many layer mapping, which allows each intermediate student layer to learn from any intermediate teacher layers. In this way, our model can learn from different teacher layers adaptively for different NLP tasks. In addition, we leverage Earth Mover’s Distance (EMD) to compute the minimum cumulative cost that must be paid to transform knowledge from teacher network to student network. EMD enables effective matching for the many-to-many layer mapping. Furthermore, we propose a cost attention mechanism to learn the layer weights used in EMD automatically, which is supposed to further improve the model’s performance and accelerate convergence time. Extensive experiments on GLUE benchmark demonstrate that our model achieves competitive performance compared to strong competitors in terms of both accuracy and model compression

The challenge of both achieving task completion by querying the knowledge base and generating human-like responses for task-oriented dialogue systems is attracting increasing research attention. In this paper, we propose a “Two-Teacher One-Student” learning framework (TTOS) for task-oriented dialogue, with the goal of retrieving accurate KB entities and generating human-like responses simultaneously. TTOS amalgamates knowledge from two teacher networks that together provide comprehensive guidance to build a high-quality task-oriented dialogue system (student network). Each teacher network is trained via reinforcement learning with a goal-specific reward, which can be viewed as an expert towards the goal and transfers the professional characteristic to the student network. Instead of adopting the classic student-teacher learning of forcing the output of a student network to exactly mimic the soft targets produced by the teacher networks, we introduce two discriminators as in generative adversarial network (GAN) to transfer knowledge from two teachers to the student. The usage of discriminators relaxes the rigid coupling between the student and teachers. Extensive experiments on two benchmark datasets (i.e., CamRest and In-Car Assistant) demonstrate that TTOS significantly outperforms baseline methods.

Cross-lingual Machine Reading Comprehension (CLMRC) remains a challenging problem due to the lack of large-scale annotated datasets in low-source languages, such as Arabic, Hindi, and Vietnamese. Many previous approaches use translation data by translating from a rich-source language, such as English, to low-source languages as auxiliary supervision. However, how to effectively leverage translation data and reduce the impact of noise introduced by translation remains onerous. In this paper, we tackle this challenge and enhance the cross-lingual transferring performance by a novel augmentation approach named Language Branch Machine Reading Comprehension (LBMRC). A language branch is a group of passages in one single language paired with questions in all target languages. We train multiple machine reading comprehension (MRC) models proficient in individual language based on LBMRC. Then, we devise a multilingual distillation approach to amalgamate knowledge from multiple language branch models to a single model for all target languages. Combining the LBMRC and multilingual distillation can be more robust to the data noises, therefore, improving the model’s cross-lingual ability. Meanwhile, the produced single multilingual model can apply to all target languages, which saves the cost of training, inference, and maintenance for multiple models. Extensive experiments on two CLMRC benchmarks clearly show the effectiveness of our proposed method.

Image paragraph captioning (IPC) aims to generate a fine-grained paragraph to describe the visual content of an image. Significant progress has been made by deep neural networks, in which the attention mechanism plays an essential role. However, conventional attention mechanisms tend to ignore the past alignment information, which often results in problems of repetitive captioning and incomplete captioning. In this paper, we propose an Interactive key-value Memory- augmented Attention model for image Paragraph captioning (IMAP) to keep track of the attention history (salient objects coverage information) along with the update-chain of the decoder state and therefore avoid generating repetitive or incomplete image descriptions. In addition, we employ an adaptive attention mechanism to realize adaptive alignment from image regions to caption words, where an image region can be mapped to an arbitrary number of caption words while a caption word can also attend to an arbitrary number of image regions. Extensive experiments on a benchmark dataset (i.e., Stanford) demonstrate the effectiveness of our IMAP model.

Existing end-to-end task-oriented dialog systems struggle to dynamically model long dialog context for interactions and effectively incorporate knowledge base (KB) information into dialog generation. To conquer these limitations, we propose a Dual Dynamic Memory Network (DDMN) for multi-turn dialog generation, which maintains two core components: dialog memory manager and KB memory manager. The dialog memory manager dynamically expands the dialog memory turn by turn and keeps track of dialog history with an updating mechanism, which encourages the model to filter irrelevant dialog history and memorize important newly coming information. The KB memory manager shares the structural KB triples throughout the whole conversation, and dynamically extracts KB information with a memory pointer at each turn. Experimental results on three benchmark datasets demonstrate that DDMN significantly outperforms the strong baselines in terms of both automatic evaluation and human evaluation. Our code is available at https://github.com/siat-nlp/DDMN.

Stance detection is an important task, which aims to classify the attitude of an opinionated text towards a given target. Remarkable success has been achieved when sufficient labeled training data is available. However, annotating sufficient data is labor-intensive, which establishes significant barriers for generalizing the stance classifier to the data with new targets. In this paper, we proposed a Semantic-Emotion Knowledge Transferring (SEKT) model for cross-target stance detection, which uses the external knowledge (semantic and emotion lexicons) as a bridge to enable knowledge transfer across different targets. Specifically, a semantic-emotion heterogeneous graph is constructed from external semantic and emotion lexicons, which is then fed into a graph convolutional network to learn multi-hop semantic connections between words and emotion tags. Then, the learned semantic-emotion graph representation, which serves as prior knowledge bridging the gap between the source and target domains, is fully integrated into the bidirectional long short-term memory (BiLSTM) stance classifier by adding a novel knowledge-aware memory unit to the BiLSTM cell. Extensive experiments on a large real-world dataset demonstrate the superiority of SEKT against the state-of-the-art baseline methods.

Emotion-cause pair extraction aims to extract all potential pairs of emotions and corresponding causes from unannotated emotion text. Most existing methods are pipelined framework, which identifies emotions and extracts causes separately, leading to a drawback of error propagation. Towards this issue, we propose a transition-based model to transform the task into a procedure of parsing-like directed graph construction. The proposed model incrementally generates the directed graph with labeled edges based on a sequence of actions, from which we can recognize emotions with the corresponding causes simultaneously, thereby optimizing separate subtasks jointly and maximizing mutual benefits of tasks interdependently. Experimental results show that our approach achieves the best performance, outperforming the state-of-the-art methods by 6.71% (p<0.01) in F1 measure.

Obstacles hindering the development of capsule networks for challenging NLP applications include poor scalability to large output spaces and less reliable routing processes. In this paper, we introduce: (i) an agreement score to evaluate the performance of routing processes at instance-level; (ii) an adaptive optimizer to enhance the reliability of routing; (iii) capsule compression and partial routing to improve the scalability of capsule networks. We validate our approach on two NLP tasks, namely: multi-label text classification and question answering. Experimental results show that our approach considerably improves over strong competitors on both tasks. In addition, we gain the best results in low-resource settings with few training instances.

In this work, we re-examine the problem of extractive text summarization for long documents. We observe that the process of extracting summarization of human can be divided into two stages: 1) a rough reading stage to look for sketched information, and 2) a subsequent careful reading stage to select key sentences to form the summary. By simulating such a two-stage process, we propose a novel approach for extractive summarization. We formulate the problem as a contextual-bandit problem and solve it with policy gradient. We adopt a convolutional neural network to encode gist of paragraphs for rough reading, and a decision making policy with an adapted termination mechanism for careful reading. Experiments on the CNN and DailyMail datasets show that our proposed method can provide high-quality summaries with varied length, and significantly outperform the state-of-the-art extractive methods in terms of ROUGE metrics.

Emotion cause analysis, which aims to identify the reasons behind emotions, is a key topic in sentiment analysis. A variety of neural network models have been proposed recently, however, these previous models mostly focus on the learning architecture with local textual information, ignoring the discourse and prior knowledge, which play crucial roles in human text comprehension. In this paper, we propose a new method to extract emotion cause with a hierarchical neural model and knowledge-based regularizations, which aims to incorporate discourse context information and restrain the parameters by sentiment lexicon and common knowledge. The experimental results demonstrate that our proposed method achieves the state-of-the-art performance on two public datasets in different languages (Chinese and English), outperforming a number of competitive baselines by at least 2.08% in F-measure.

Aspect-based sentiment analysis (ABSA) has attracted increasing attention recently due to its broad applications. In existing ABSA datasets, most sentences contain only one aspect or multiple aspects with the same sentiment polarity, which makes ABSA task degenerate to sentence-level sentiment analysis. In this paper, we present a new large-scale Multi-Aspect Multi-Sentiment (MAMS) dataset, in which each sentence contains at least two different aspects with different sentiment polarities. The release of this dataset would push forward the research in this field. In addition, we propose simple yet effective CapsNet and CapsNet-BERT models which combine the strengths of recent NLP advances. Experiments on our new dataset show that the proposed model significantly outperforms the state-of-the-art baseline methods

In this study, we explore capsule networks with dynamic routing for text classification. We propose three strategies to stabilize the dynamic routing process to alleviate the disturbance of some noise capsules which may contain “background” information or have not been successfully trained. A series of experiments are conducted with capsule networks on six text classification benchmarks. Capsule networks achieve state of the art on 4 out of 6 datasets, which shows the effectiveness of capsule networks for text classification. We additionally show that capsule networks exhibit significant improvement when transfer single-label to multi-label text classification over strong baseline methods. To the best of our knowledge, this is the first work that capsule networks have been empirically investigated for text modeling.

Deep learning approaches for sentiment classification do not fully exploit sentiment linguistic knowledge. In this paper, we propose a Multi-sentiment-resource Enhanced Attention Network (MEAN) to alleviate the problem by integrating three kinds of sentiment linguistic knowledge (e.g., sentiment lexicon, negation words, intensity words) into the deep neural network via attention mechanisms. By using various types of sentiment resources, MEAN utilizes sentiment-relevant information from different representation sub-spaces, which makes it more effective to capture the overall semantics of the sentiment, negation and intensity words for sentiment prediction. The experimental results demonstrate that MEAN has robust superiority over strong competitors.

Distantly supervised relation extraction greatly reduces human efforts in extracting relational facts from unstructured texts. However, it suffers from noisy labeling problem, which can degrade its performance. Meanwhile, the useful information expressed in knowledge graph is still underutilized in the state-of-the-art methods for distantly supervised relation extraction. In the light of these challenges, we propose CORD, a novelCOopeRativeDenoising framework, which consists two base networks leveraging text corpus and knowledge graph respectively, and a cooperative module involving their mutual learning by the adaptive bi-directional knowledge distillation and dynamic ensemble with noisy-varying instances. Experimental results on a real-world dataset demonstrate that the proposed method reduces the noisy labels and achieves substantial improvement over the state-of-the-art methods.

Review text has been widely studied in traditional tasks such as sentiment analysis and aspect extraction. However, to date, no work is towards the abstractive review summarization that is essential for business organizations and individual consumers to make informed decisions. This work takes the lead to study the aspect/sentiment-aware abstractive review summarization by exploring multi-factor attentions. Specifically, we propose an interactive attention mechanism to interactively learns the representations of context words, sentiment words and aspect words within the reviews, acted as an encoder. The learned sentiment and aspect representations are incorporated into the decoder to generate aspect/sentiment-aware review summaries via an attention fusion network. In addition, the abstractive summarizer is jointly trained with the text categorization task, which helps learn a category-specific text encoder, locating salient aspect information and exploring the variations of style and wording of content with respect to different text categories. The experimental results on a real-life dataset demonstrate that our model achieves impressive results compared to other strong competitors.

Answer selection is an important but challenging task. Significant progresses have been made in domains where a large amount of labeled training data is available. However, obtaining rich annotated data is a time-consuming and expensive process, creating a substantial barrier for applying answer selection models to a new domain which has limited labeled data. In this paper, we propose Knowledge-aware Attentive Network (KAN), a transfer learning framework for cross-domain answer selection, which uses the knowledge base as a bridge to enable knowledge transfer from the source domain to the target domains. Specifically, we design a knowledge module to integrate the knowledge-based representational learning into answer selection models. The learned knowledge-based representations are shared by source and target domains, which not only leverages large amounts of cross-domain data, but also benefits from a regularization effect that leads to more general representations to help tasks in new domains. To verify the effectiveness of our model, we use SQuAD-T dataset as the source domain and three other datasets (i.e., Yahoo QA, TREC QA and InsuranceQA) as the target domains. The experimental results demonstrate that KAN has remarkable applicability and generality, and consistently outperforms the strong competitors by a noticeable margin for cross-domain answer selection.

We study the problem of identifying the topics and sentiments and tracking their shifts from social media texts in different geographical regions during emergencies and disasters. We propose a location-based dynamic sentiment-topic model (LDST) which can jointly model topic, sentiment, time and Geolocation information. The experimental results demonstrate that LDST performs very well at discovering topics and sentiments from social media and tracking their shifts in different geographical regions during emergencies and disasters. We will release the data and source code after this work is published.