Mahshid Hosseini


2021

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Distilling Knowledge for Empathy Detection
Mahshid Hosseini | Cornelia Caragea
Findings of the Association for Computational Linguistics: EMNLP 2021

Empathy is the link between self and others. Detecting and understanding empathy is a key element for improving human-machine interaction. However, annotating data for detecting empathy at a large scale is a challenging task. This paper employs multi-task training with knowledge distillation to incorporate knowledge from available resources (emotion and sentiment) to detect empathy from the natural language in different domains. This approach yields better results on an existing news-related empathy dataset compared to strong baselines. In addition, we build a new dataset for empathy prediction with fine-grained empathy direction, seeking or providing empathy, from Twitter. We release our dataset for research purposes.