Conversations aimed at determining good recommendations are iterative in nature. People often express their preferences in terms of a critique of the current recommendation (e.g., “It doesn’t look good for a date”), requiring some degree of common sense for a preference to be inferred. In this work, we present a method for transforming a user critique into a positive preference (e.g., “I prefer more romantic”) in order to retrieve reviews pertaining to potentially better recommendations (e.g., “Perfect for a romantic dinner”). We leverage a large neural language model (LM) in a few-shot setting to perform critique-to-preference transformation, and we test two methods for retrieving recommendations: one that matches embeddings, and another that fine-tunes an LM for the task. We instantiate this approach in the restaurant domain and evaluate it using a new dataset of restaurant critiques. In an ablation study, we show that utilizing critique-to-preference transformation improves recommendations, and that there are at least three general cases that explain this improved performance.

Intelligent systems require common sense, but automatically extracting this knowledge from text can be difficult. We propose and assess methods for extracting one type of commonsense knowledge, object-property comparisons, from pre-trained embeddings. In experiments, we show that our approach exceeds the accuracy of previous work but requires substantially less hand-annotated knowledge. Further, we show that an active learning approach that synthesizes common-sense queries can boost accuracy.