Learning discrete dialog structure graph from human-human dialogs yields basic insights into the structure of conversation, and also provides background knowledge to facilitate dialog generation. However, this problem is less studied in open-domain dialogue. In this paper, we conduct unsupervised discovery of discrete dialog structure from chitchat corpora, and then leverage it to facilitate coherent dialog generation in downstream systems. To this end, we present an unsupervised model, Discrete Variational Auto-Encoder with Graph Neural Network (DVAE-GNN), to discover discrete hierarchical latent dialog states (at the level of both session and utterance) and their transitions from corpus as a dialog structure graph. Then we leverage it as background knowledge to facilitate dialog management in a RL based dialog system. Experimental results on two benchmark corpora confirm that DVAE-GNN can discover meaningful dialog structure graph, and the use of dialog structure as background knowledge can significantly improve multi-turn coherence.

In this paper, we present a neural model for joint dropped pronoun recovery (DPR) and conversational discourse parsing (CDP) in Chinese conversational speech. We show that DPR and CDP are closely related, and a joint model benefits both tasks. We refer to our model as DiscProReco, and it first encodes the tokens in each utterance in a conversation with a directed Graph Convolutional Network (GCN). The token states for an utterance are then aggregated to produce a single state for each utterance. The utterance states are then fed into a biaffine classifier to construct a conversational discourse graph. A second (multi-relational) GCN is then applied to the utterance states to produce a discourse relation-augmented representation for the utterances, which are then fused together with token states in each utterance as input to a dropped pronoun recovery layer. The joint model is trained and evaluated on a new Structure Parsing-enhanced Dropped Pronoun Recovery (SPDPR) data set that we annotated with both two types of information. Experimental results on the SPDPR dataset and other benchmarks show that DiscProReco significantly outperforms the state-of-the-art baselines of both tasks.

One approach to matching texts from asymmetrical domains is projecting the input sequences into a common semantic space as feature vectors upon which the matching function can be readily defined and learned. In real-world matching practices, it is often observed that with the training goes on, the feature vectors projected from different domains tend to be indistinguishable. The phenomenon, however, is often overlooked in existing matching models. As a result, the feature vectors are constructed without any regularization, which inevitably increases the difficulty of learning the downstream matching functions. In this paper, we propose a novel match method tailored for text matching in asymmetrical domains, called WD-Match. In WD-Match, a Wasserstein distance-based regularizer is defined to regularize the features vectors projected from different domains. As a result, the method enforces the feature projection function to generate vectors such that those correspond to different domains cannot be easily discriminated. The training process of WD-Match amounts to a game that minimizes the matching loss regularized by the Wasserstein distance. WD-Match can be used to improve different text matching methods, by using the method as its underlying matching model. Four popular text matching methods have been exploited in the paper. Experimental results based on four publicly available benchmarks showed that WD-Match consistently outperformed the underlying methods and the baselines.

Pronouns are often dropped in Chinese conversations and recovering the dropped pronouns is important for NLP applications such as Machine Translation. Existing approaches usually formulate this as a sequence labeling task of predicting whether there is a dropped pronoun before each token and its type. Each utterance is considered to be a sequence and labeled independently. Although these approaches have shown promise, labeling each utterance independently ignores the dependencies between pronouns in neighboring utterances. Modeling these dependencies is critical to improving the performance of dropped pronoun recovery. In this paper, we present a novel framework that combines the strength of Transformer network with General Conditional Random Fields (GCRF) to model the dependencies between pronouns in neighboring utterances. Results on three Chinese conversation datasets show that the Transformer-GCRF model outperforms the state-of-the-art dropped pronoun recovery models. Exploratory analysis also demonstrates that the GCRF did help to capture the dependencies between pronouns in neighboring utterances, thus contributes to the performance improvements.

To address the challenge of policy learning in open-domain multi-turn conversation, we propose to represent prior information about dialog transitions as a graph and learn a graph grounded dialog policy, aimed at fostering a more coherent and controllable dialog. To this end, we first construct a conversational graph (CG) from dialog corpora, in which there are vertices to represent “what to say” and “how to say”, and edges to represent natural transition between a message (the last utterance in a dialog context) and its response. We then present a novel CG grounded policy learning framework that conducts dialog flow planning by graph traversal, which learns to identify a what-vertex and a how-vertex from the CG at each turn to guide response generation. In this way, we effectively leverage the CG to facilitate policy learning as follows: (1) it enables more effective long-term reward design, (2) it provides high-quality candidate actions, and (3) it gives us more control over the policy. Results on two benchmark corpora demonstrate the effectiveness of this framework.

In conversation, a general response (e.g., “I don’t know”) could correspond to a large variety of input utterances. Previous generative conversational models usually employ a single model to learn the relationship between different utterance-response pairs, thus tend to favor general and trivial responses which appear frequently. To address this problem, we propose a novel controlled response generation mechanism to handle different utterance-response relationships in terms of specificity. Specifically, we introduce an explicit specificity control variable into a sequence-to-sequence model, which interacts with the usage representation of words through a Gaussian Kernel layer, to guide the model to generate responses at different specificity levels. We describe two ways to acquire distant labels for the specificity control variable in learning. Empirical studies show that our model can significantly outperform the state-of-the-art response generation models under both automatic and human evaluations.

Sequence to sequence (Seq2Seq) models have been widely used for response generation in the area of conversation. However, the requirements for different conversation scenarios are distinct. For example, customer service requires the generated responses to be specific and accurate, while chatbot prefers diverse responses so as to attract different users. The current Seq2Seq model fails to meet these diverse requirements, by using a general average likelihood as the optimization criteria. As a result, it usually generates safe and commonplace responses, such as ‘I don’t know’. In this paper, we propose two tailored optimization criteria for Seq2Seq to different conversation scenarios, i.e., the maximum generated likelihood for specific-requirement scenario, and the conditional value-at-risk for diverse-requirement scenario. Experimental results on the Ubuntu dialogue corpus (Ubuntu service scenario) and Chinese Weibo dataset (social chatbot scenario) show that our proposed models not only satisfies diverse requirements for different scenarios, but also yields better performances against traditional Seq2Seq models in terms of both metric-based and human evaluations.

This paper describes a unified neural architecture for identifying and classifying multi-typed semantic relations between words in a sentence. We investigate two typical and well-studied tasks: semantic role labeling (SRL) which identifies the relations between predicates and arguments, and relation classification (RC) which focuses on the relation between two entities or nominals. While mostly studied separately in prior work, we show that the two tasks can be effectively connected and modeled using a general architecture. Experiments on CoNLL-2009 benchmark datasets show that our SRL models significantly outperform state-of-the-art approaches. Our RC models also yield competitive performance with the best published records. Furthermore, we show that the two tasks can be trained jointly with multi-task learning, resulting in additive significant improvements for SRL.