In this overview article we describe an application designed to enable communication between health practitioners and patients who do not share a common language, in situations where professional interpreters are not available. Built on the principle of a fixed phrase translator, the application implements different natural language processing (NLP) technologies, such as speech recognition, neural machine translation and text-to-speech to improve usability. Its design allows easy portability to new domains and integration of different types of output for multiple target audiences. Even though BabelDr is far from solving the problem of miscommunication between patients and doctors, it is a clear example of NLP in a real world application designed to help minority groups to communicate in a medical context. It also gives some insights into the relevant criteria for the development of such an application.

In diagnostic interviews, elliptical utterances allow doctors to question patients in a more efficient and economical way. However, literal translation of such incomplete utterances is rarely possible without affecting communication. Previous studies have focused on automatic ellipsis detection and resolution, but only few specifically address the problem of automatic translation of ellipsis. In this work, we evaluate four different approaches to translate ellipsis in medical dialogues in the context of the speech to speech translation system BabelDr. We also investigate the impact of training data, using an under-sampling method and data with elliptical utterances in context. Results show that the best model is able to translate 88% of elliptical utterances.

We believe that machine translation (MT) must be introduced to translation students as part of their training, in preparation for their professional life. In this paper we present a new version of the tool called MT3, which builds on and extends a joint effort undertaken by the Faculty of Languages of the University of Córdoba and Faculty of Translation and Interpreting of the University of Geneva to develop an open-source web platform to teach MT to translation students. We also report on a pilot experiment with the goal of testing the viability of using MT³ in an MT course. The pilot let us identify areas for improvement and collect students’ feedback about the tool’s usability.

In this study, we compare the output quality of two MT systems, a statistical (SMT) and a neural (NMT) engine, customised for Swiss Post’s Language Service using the same training data. We focus on the point of view of professional translators and investigate how they perceive the differences between the MT output and a human reference (namely deletions, substitutions, insertions and word order). Our findings show that translators more frequently consider these differences to be errors in SMT than NMT, and that deletions are the most serious errors in both architectures. We also observe lower agreement on differences to be corrected in NMT than in SMT, suggesting that errors are easier to identify in SMT. These findings confirm the ability of NMT to produce correct paraphrases, which could also explain why BLEU is often considered as an inadequate metric to evaluate the performance of NMT systems.