Building open-domain chatbots is a challenging area for machine learning research. While prior work has shown that scaling neural models in the number of parameters and the size of the data they are trained on gives improved results, we highlight other ingredients. Good conversation requires blended skills: providing engaging talking points, and displaying knowledge, empathy and personality appropriately, while maintaining a consistent persona. We show that large scale models can learn these skills when given appropriate training data and choice of generation strategy. We build variants of these recipes with 90M, 2.7B and 9.4B parameter models, and make our models and code publicly available. Human evaluations show our best models outperform existing approaches in multi-turn dialogue on engagingness and humanness measurements. We then discuss the limitations of this work by analyzing failure cases of our models.

Conversational agents trained on large unlabeled corpora of human interactions will learn patterns and mimic behaviors therein, which include offensive or otherwise toxic behavior. We introduce a new human-and-model-in-the-loop framework for evaluating the toxicity of such models, and compare a variety of existing methods in both the cases of non-adversarial and adversarial users that expose their weaknesses. We then go on to propose two novel methods for safe conversational agents, by either training on data from our new human-and-model-in-the-loop framework in a two-stage system, or ”baking-in” safety to the generative model itself. We find our new techniques are (i) safer than existing models; while (ii) maintaining usability metrics such as engagingness relative to state-of-the-art chatbots. In contrast, we expose serious safety issues in existing standard systems like GPT2, DialoGPT, and BlenderBot.

Although the existing Named Entity Recognition (NER) models have achieved promising performance, they suffer from certain drawbacks. The sequence labeling-based NER models do not perform well in recognizing long entities as they focus only on word-level information, while the segment-based NER models which focus on processing segment instead of single word are unable to capture the word-level dependencies within the segment. Moreover, as boundary detection and type prediction may cooperate with each other for the NER task, it is also important for the two sub-tasks to mutually reinforce each other by sharing their information. In this paper, we propose a novel Modularized Interaction Network (MIN) model which utilizes both segment-level information and word-level dependencies, and incorporates an interaction mechanism to support information sharing between boundary detection and type prediction to enhance the performance for the NER task. We have conducted extensive experiments based on three NER benchmark datasets. The performance results have shown that the proposed MIN model has outperformed the current state-of-the-art models.