Understanding privacy policies is crucial for users as it empowers them to learn about the information that matters to them. Sentences written in a privacy policy document explain privacy practices, and the constituent text spans convey further specific information about that practice. We refer to predicting the privacy practice explained in a sentence as intent classification and identifying the text spans sharing specific information as slot filling. In this work, we propose PolicyIE, an English corpus consisting of 5,250 intent and 11,788 slot annotations spanning 31 privacy policies of websites and mobile applications. PolicyIE corpus is a challenging real-world benchmark with limited labeled examples reflecting the cost of collecting large-scale annotations from domain experts. We present two alternative neural approaches as baselines, (1) intent classification and slot filling as a joint sequence tagging and (2) modeling them as a sequence-to-sequence (Seq2Seq) learning task. The experiment results show that both approaches perform comparably in intent classification, while the Seq2Seq method outperforms the sequence tagging approach in slot filling by a large margin. We perform a detailed error analysis to reveal the challenges of the proposed corpus.

Privacy policy documents are long and verbose. A question answering (QA) system can assist users in finding the information that is relevant and important to them. Prior studies in this domain frame the QA task as retrieving the most relevant text segment or a list of sentences from the policy document given a question. On the contrary, we argue that providing users with a short text span from policy documents reduces the burden of searching the target information from a lengthy text segment. In this paper, we present PolicyQA, a dataset that contains 25,017 reading comprehension style examples curated from an existing corpus of 115 website privacy policies. PolicyQA provides 714 human-annotated questions written for a wide range of privacy practices. We evaluate two existing neural QA models and perform rigorous analysis to reveal the advantages and challenges offered by PolicyQA.