Content moderation is often performed by a collaboration between humans and machine learning models. However, it is not well understood how to design the collaborative process so as to maximize the combined moderator-model system performance. This work presents a rigorous study of this problem, focusing on an approach that incorporates model uncertainty into the collaborative process. First, we introduce principled metrics to describe the performance of the collaborative system under capacity constraints on the human moderator, quantifying how efficiently the combined system utilizes human decisions. Using these metrics, we conduct a large benchmark study evaluating the performance of state-of-the-art uncertainty models under different collaborative review strategies. We find that an uncertainty-based strategy consistently outperforms the widely used strategy based on toxicity scores, and moreover that the choice of review strategy drastically changes the overall system performance. Our results demonstrate the importance of rigorous metrics for understanding and developing effective moderator-model systems for content moderation, as well as the utility of uncertainty estimation in this domain.

Traditional (unstructured) pruning methods for a Transformer model focus on regularizing the individual weights by penalizing them toward zero. In this work, we explore spectral-normalized identity priors (SNIP), a structured pruning approach which penalizes an entire residual module in a Transformer model toward an identity mapping. Our method identifies and discards unimportant non-linear mappings in the residual connections by applying a thresholding operator on the function norm, and is applicable to any structured module including a single attention head, an entire attention blocks, or a feed-forward subnetwork. Furthermore, we introduce spectral normalization to stabilize the distribution of the post-activation values of the Transformer layers, further improving the pruning effectiveness of the proposed methodology. We conduct experiments with BERT on 5 GLUE benchmark tasks to demonstrate that SNIP achieves effective pruning results while maintaining comparable performance. Specifically, we improve the performance over the state-of-the-art by 0.5 to 1.0% on average at 50% compression ratio.