Human moderation is commonly employed in deliberative contexts (argumentation and discussion targeting a shared decision on an issue relevant to a group, e.g., citizens arguing on how to employ a shared budget). As the scale of discussion enlarges in online settings, the overall discussion quality risks to drop and moderation becomes more important to assist participants in having a cooperative and productive interaction. The scale also makes it more important to employ NLP methods for(semi-)automatic moderation, e.g. to prioritize when moderation is most needed. In this work, we make the first steps towards (semi-)automatic moderation by using state-of-the-art classification models to predict which posts require moderation, showing that while the task is undoubtedly difficult, performance is significantly above baseline. We further investigate whether argument quality is a key indicator of the need for moderation, showing that surprisingly, high quality arguments also trigger moderation. We make our code and data publicly available.

This survey builds an interdisciplinary picture of Argument Mining (AM), with a strong focus on its potential to address issues related to Social and Political Science. More specifically, we focus on AM challenges related to its applications to social media and in the multilingual domain, and then proceed to the widely debated notion of argument quality. We propose a novel definition of argument quality which is integrated with that of deliberative quality from the Social Science literature. Under our definition, the quality of a contribution needs to be assessed at multiple levels: the contribution itself, its preceding context, and the consequential effect on the development of the upcoming discourse. The latter has not received the deserved attention within the community. We finally define an application of AM for Social Good: (semi-)automatic moderation, a highly integrative application which (a) represents a challenging testbed for the integrated notion of quality we advocate, (b) allows the empirical quantification of argument/deliberative quality to benefit from the developments in other NLP fields (i.e. hate speech detection, fact checking, debiasing), and (c) has a clearly beneficial potential at the level of its societal thanks to its real-world application (even if extremely ambitious).