Empathetic conversational models have been shown to improve user satisfaction and task outcomes in numerous domains. In Psychology, persona has been shown to be highly correlated to personality, which in turn influences empathy. In addition, our empirical analysis also suggests that persona plays an important role in empathetic conversations. To this end, we propose a new task towards persona-based empathetic conversations and present the first empirical study on the impact of persona on empathetic responding. Specifically, we first present a novel large-scale multi-domain dataset for persona-based empathetic conversations. We then propose CoBERT, an efficient BERT-based response selection model that obtains the state-of-the-art performance on our dataset. Finally, we conduct extensive experiments to investigate the impact of persona on empathetic responding. Notably, our results show that persona improves empathetic responding more when CoBERT is trained on empathetic conversations than non-empathetic ones, establishing an empirical link between persona and empathy in human conversations.
The classic deep learning paradigm learns a model from the training data of a single task and the learned model is also tested on the same task. This paper studies the problem of learning a sequence of tasks (sentiment classification tasks in our case). After each sentiment classification task is learned, its knowledge is retained to help future task learning. Following this setting, we explore attention neural networks and propose a Bayes-enhanced Lifelong Attention Network (BLAN). The key idea is to exploit the generative parameters of naive Bayes to learn attention knowledge. The learned knowledge from each task is stored in a knowledge base and later used to build lifelong attentions. The constructed lifelong attentions are then used to enhance the attention of the network to help new task learning. Experimental results on product reviews from Amazon.com show the effectiveness of the proposed model.
Argumentation mining on essays is a new challenging task in natural language processing, which aims to identify the types and locations of argumentation components. Recent research mainly models the task as a sequence tagging problem and deal with all the argumentation components at word level. However, this task is not scale-independent. Some types of argumentation components which serve as core opinions on essays or paragraphs, are at essay level or paragraph level. Sequence tagging method conducts reasoning by local context words, and fails to effectively mine these components. To this end, we propose a multi-scale argumentation mining model, where we respectively mine different types of argumentation components at corresponding levels. Besides, an effective coarse-to-fine argumentation fusion mechanism is proposed to further improve the performance. We conduct a serial of experiments on the Persuasive Essay dataset (PE2.0). Experimental results indicate that our model outperforms existing models on mining all types of argumentation components.
This paper studies the task of comparative preference classification (CPC). Given two entities in a sentence, our goal is to classify whether the first (or the second) entity is preferred over the other or no comparison is expressed at all between the two entities. Existing works either do not learn entity-aware representations well and fail to deal with sentences involving multiple entity pairs or use sequential modeling approaches that are unable to capture long-range dependencies between the entities. Some also use traditional machine learning approaches that do not generalize well. This paper proposes a novel Entity-aware Dependency-based Deep Graph Attention Network (ED-GAT) that employs a multi-hop graph attention over a dependency graph sentence representation to leverage both the semantic information from word embeddings and the syntactic information from the dependency graph to solve the problem. Empirical evaluation shows that the proposed model achieves the state-of-the-art performance in comparative preference classification.
Deep neural networks (DNNs) can fit (or even over-fit) the training data very well. If a DNN model is trained using data with noisy labels and tested on data with clean labels, the model may perform poorly. This paper studies the problem of learning with noisy labels for sentence-level sentiment classification. We propose a novel DNN model called NetAb (as shorthand for convolutional neural Networks with Ab-networks) to handle noisy labels during training. NetAb consists of two convolutional neural networks, one with a noise transition layer for dealing with the input noisy labels and the other for predicting ‘clean’ labels. We train the two networks using their respective loss functions in a mutual reinforcement manner. Experimental results demonstrate the effectiveness of the proposed model.
Most question answering (QA) systems are based on raw text and structured knowledge graph. However, raw text corpora are hard for QA system to understand, and structured knowledge graph needs intensive manual work, while it is relatively easy to obtain semi-structured tables from many sources directly, or build them automatically. In this paper, we build an end-to-end system to answer multiple choice questions with semi-structured tables as its knowledge. Our system answers queries by two steps. First, it finds the most similar tables. Then the system measures the relevance between each question and candidate table cells, and choose the most related cell as the source of answer. The system is evaluated with TabMCQ dataset, and gets a huge improvement compared to the state of the art.
We study the helpful product reviews identification problem in this paper. We observe that the evidence-conclusion discourse relations, also known as arguments, often appear in product reviews, and we hypothesise that some argument-based features, e.g. the percentage of argumentative sentences, the evidences-conclusions ratios, are good indicators of helpful reviews. To validate this hypothesis, we manually annotate arguments in 110 hotel reviews, and investigate the effectiveness of several combinations of argument-based features. Experiments suggest that, when being used together with the argument-based features, the state-of-the-art baseline features can enjoy a performance boost (in terms of F1) of 11.01% in average.
This paper describes the system for our participation in the CoNLL 2017 Shared Task: Multilingual Parsing from Raw Text to Universal Dependencies. In this work, we design a system based on UDPipe1 for universal dependency parsing, where multilingual transition-based models are trained for different treebanks. Our system directly takes raw texts as input, performing several intermediate steps like tokenizing and tagging, and finally generates the corresponding dependency trees. For the special surprise languages for this task, we adopt a delexicalized strategy and predict basing on transfer learning from other related languages. In the final evaluation of the shared task, our system achieves a result of 66.53% in macro-averaged LAS F1-score.
fast align is a simple and fast word alignment tool which is widely used in state-of-the-art machine translation systems. It yields comparable results in the end-to-end translation experiments of various language pairs. However, fast align does not perform as well as GIZA++ when applied to language pairs with distinct word orders, like English and Japanese. In this paper, given the lexical translation table output by fast align, we propose to realign words using the hierarchical sub-sentential alignment approach. Experimental results show that simple additional processing improves the performance of word alignment, which is measured by counting alignment matches in comparison with fast align. We also report the result of final machine translation in both English-Japanese and Japanese-English. We show our best system provided significant improvements over the baseline as measured by BLEU and RIBES.