With the increasing number of user comments in diverse domains, including comments on online journalism and e-commerce websites, the manual content analysis of these comments becomes time-consuming and challenging. However, research showed that user comments contain useful information for different domain experts, which is thus worth finding and utilizing. This paper introduces Forum 4.0, an open-source framework to semi-automatically analyze, aggregate, and visualize user comments based on labels defined by domain experts. We demonstrate the applicability of Forum 4.0 with comments analytics scenarios within the domains of online journalism and app stores. We outline the underlying container architecture, including the web-based user interface, the machine learning component, and the task manager for time-consuming tasks. We finally conduct machine learning experiments with simulated annotations and different sampling strategies on existing datasets from both domains to evaluate Forum 4.0’s performance. Forum 4.0 achieves promising classification results (ROC-AUC ≥ 0.9 with 100 annotated samples), utilizing transformer-based embeddings with a lightweight logistic regression model. We explain how Forum 4.0’s architecture is applicable for millions of user comments in real-time, yet at feasible training and classification costs.

To ease the difficulty of argument stance classification, the task of same side stance classification (S3C) has been proposed. In contrast to actual stance classification, which requires a substantial amount of domain knowledge to identify whether an argument is in favor or against a certain issue, it is argued that, for S3C, only argument similarity within stances needs to be learned to successfully solve the task. We evaluate several transformer-based approaches on the dataset of the recent S3C shared task, followed by an in-depth evaluation and error analysis of our model and the task’s hypothesis. We show that, although we achieve state-of-the-art results, our model fails to generalize both within as well as across topics and domains when adjusting the sampling strategy of the training and test set to a more adversarial scenario. Our evaluation shows that current state-of-the-art approaches cannot determine same side stance by considering only domain-independent linguistic similarity features, but appear to require domain knowledge and semantic inference, too.

Fine-tuning of pre-trained transformer networks such as BERT yield state-of-the-art results for text classification tasks. Typically, fine-tuning is performed on task-specific training datasets in a supervised manner. One can also fine-tune in unsupervised manner beforehand by further pre-training the masked language modeling (MLM) task. Hereby, in-domain data for unsupervised MLM resembling the actual classification target dataset allows for domain adaptation of the model. In this paper, we compare current pre-trained transformer networks with and without MLM fine-tuning on their performance for offensive language detection. Our MLM fine-tuned RoBERTa-based classifier officially ranks 1st in the SemEval 2020 Shared Task 12 for the English language. Further experiments with the ALBERT model even surpass this result.

De-identification is the task of detecting protected health information (PHI) in medical text. It is a critical step in sanitizing electronic health records (EHR) to be shared for research. Automatic de-identification classifiers can significantly speed up the sanitization process. However, obtaining a large and diverse dataset to train such a classifier that works well across many types of medical text poses a challenge as privacy laws prohibit the sharing of raw medical records. We introduce a method to create privacy-preserving shareable representations of medical text (i.e. they contain no PHI) that does not require expensive manual pseudonymization. These representations can be shared between organizations to create unified datasets for training de-identification models. Our representation allows training a simple LSTM-CRF de-identification model to an F1 score of 97.4%, which is comparable to a strong baseline that exposes private information in its representation. A robust, widely available de-identification classifier based on our representation could potentially enable studies for which de-identification would otherwise be too costly.

We present a neural network based approach of transfer learning for offensive language detection. For our system, we compare two types of knowledge transfer: supervised and unsupervised pre-training. Supervised pre-training of our bidirectional GRU-3-CNN architecture is performed as multi-task learning of parallel training of five different tasks. The selected tasks are supervised classification problems from public NLP resources with some overlap to offensive language such as sentiment detection, emoji classification, and aggressive language classification. Unsupervised transfer learning is performed with a thematic clustering of 40M unlabeled tweets via LDA. Based on this dataset, pre-training is performed by predicting the main topic of a tweet. Results indicate that unsupervised transfer from large datasets performs slightly better than supervised training on small ‘near target category’ datasets. In the SemEval Task, our system ranks 14 out of 103 participants.

We introduce an advanced information extraction pipeline to automatically process very large collections of unstructured textual data for the purpose of investigative journalism. The pipeline serves as a new input processor for the upcoming major release of our New/s/leak 2.0 software, which we develop in cooperation with a large German news organization. The use case is that journalists receive a large collection of files up to several Gigabytes containing unknown contents. Collections may originate either from official disclosures of documents, e.g. Freedom of Information Act requests, or unofficial data leaks.