Operational risk management is one of the biggest challenges nowadays faced by financial institutions. There are several major challenges of building a text classification system for automatic operational risk prediction, including imbalanced labeled/unlabeled data and lacking interpretability. To tackle these challenges, we present a semi-supervised text classification framework that integrates multi-head attention mechanism with Semi-supervised variational inference for Operational Risk Classification (SemiORC). We empirically evaluate the framework on a real-world dataset. The results demonstrate that our method can better utilize unlabeled data and learn visually interpretable document representations. SemiORC also outperforms other baseline methods on operational risk classification.

Identifying user geolocation in online social networks is an essential task in many location-based applications. Existing methods rely on the similarity of text and network structure, however, they suffer from a lack of interpretability on the corresponding results, which is crucial for understanding model behavior. In this work, we adopt influence functions to interpret the behavior of GNN-based models by identifying the importance of training users when predicting the locations of the testing users. This methodology helps with providing meaningful explanations on prediction results. Furthermore, it also initiates an attempt to uncover the so-called “black-box” GNN-based models by investigating the effect of individual nodes.