Bo-Ru Lu


2021

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DIALKI: Knowledge Identification in Conversational Systems through Dialogue-Document Contextualization
Zeqiu Wu | Bo-Ru Lu | Hannaneh Hajishirzi | Mari Ostendorf
Proceedings of the 2021 Conference on Empirical Methods in Natural Language Processing

Identifying relevant knowledge to be used in conversational systems that are grounded in long documents is critical to effective response generation. We introduce a knowledge identification model that leverages the document structure to provide dialogue-contextualized passage encodings and better locate knowledge relevant to the conversation. An auxiliary loss captures the history of dialogue-document connections. We demonstrate the effectiveness of our model on two document-grounded conversational datasets and provide analyses showing generalization to unseen documents and long dialogue contexts.