This paper describes the work of identifying the presence of offensive language in social media posts and categorizing a post as targeted to a particular person or not. The work developed by team TECHSSN for solving the Multilingual Offensive Language Identification in Social Media (Task 12) in SemEval-2020 involves the use of deep learning models with BERT embeddings. The dataset is preprocessed and given to a Bidirectional Encoder Representations from Transformers (BERT) model with pretrained weight vectors. The model is retrained and the weights are learned for the offensive language dataset. We have developed a system with the English language dataset. The results are better when compared to the model we developed in SemEval-2019 Task6.

Task 6 of SemEval 2019 involves identifying and categorizing offensive language in social media. The systems developed by TECHSSN team uses multi-level classification techniques. We have developed two systems. In the first system, the first level of classification is done by a multi-branch 2D CNN classifier with Google’s pre-trained Word2Vec embedding and the second level of classification by string matching technique supported by offensive and bad words dictionary. The second system uses a multi-branch 1D CNN classifier with Glove pre-trained embedding layer for the first level of classification and string matching for the second level of classification. Input data with a probability of less than 0.70 in the first level are passed on to the second level. The misclassified examples are classified correctly in the second level.

This paper describes the work on mining the suggestions from online reviews and forums. Opinion mining detects whether the comments are positive, negative or neutral, while suggestion mining explores the review content for the possible tips or advice. The system developed by SSN-SPARKS team in SemEval-2019 for task 9 (suggestion mining) uses a rule-based approach for feature selection, SMOTE technique for data augmentation and deep learning technique (Convolutional Neural Network) for classification. We have compared the results with Random Forest classifier (RF) and MultiLayer Perceptron (MLP) model. Results show that the CNN model performs better than other models for both the subtasks.