Scaling semantic parsing models for task-oriented dialog systems to new languages is often expensive and time-consuming due to the lack of available datasets. Available datasets suffer from several shortcomings: a) they contain few languages b) they contain small amounts of labeled examples per language c) they are based on the simple intent and slot detection paradigm for non-compositional queries. In this paper, we present a new multilingual dataset, called MTOP, comprising of 100k annotated utterances in 6 languages across 11 domains. We use this dataset and other publicly available datasets to conduct a comprehensive benchmarking study on using various state-of-the-art multilingual pre-trained models for task-oriented semantic parsing. We achieve an average improvement of +6.3 points on Slot F1 for the two existing multilingual datasets, over best results reported in their experiments. Furthermore, we demonstrate strong zero-shot performance using pre-trained models combined with automatic translation and alignment, and a proposed distant supervision method to reduce the noise in slot label projection.

We propose pre-finetuning, an additional large-scale learning stage between language model pre-training and fine-tuning. Pre-finetuning is massively multi-task learning (around 50 datasets, over 4.8 million total labeled examples), and is designed to encourage learning of representations that generalize better to many different tasks. We show that pre-finetuning consistently improves performance for pretrained discriminators (e.g. RoBERTa) and generation models (e.g. BART) on a wide range of tasks (sentence prediction, commonsense reasoning, MRC, etc.), while also significantly improving sample efficiency during fine-tuning. We also show that large-scale multi-tasking is crucial; pre-finetuning can hurt performance when few tasks are used up until a critical point (usually above 15) after which performance improves linearly in the number of tasks.

We introduce a new task of rephrasing for a more natural virtual assistant. Currently, virtual assistants work in the paradigm of intent-slot tagging and the slot values are directly passed as-is to the execution engine. However, this setup fails in some scenarios such as messaging when the query given by the user needs to be changed before repeating it or sending it to another user. For example, for queries like ‘ask my wife if she can pick up the kids’ or ‘remind me to take my pills’, we need to rephrase the content to ‘can you pick up the kids’ and ‘take your pills’. In this paper, we study the problem of rephrasing with messaging as a use case and release a dataset of 3000 pairs of original query and rephrased query. We show that BART, a pre-trained transformers-based masked language model, is a strong baseline for the task, and show improvements by adding a copy-pointer and copy loss to it. We analyze different trade-offs of BART-based and LSTM-based seq2seq models, and propose a distilled LSTM-based seq2seq as the best practical model