Empathy and Hope: Resource Transfer to Model Inter-country Social Media Dynamics

Clay H. Yoo, Shriphani Palakodety, Rupak Sarkar, Ashiqur KhudaBukhsh


Abstract
The ongoing COVID-19 pandemic resulted in significant ramifications for international relations ranging from travel restrictions, global ceasefires, and international vaccine production and sharing agreements. Amidst a wave of infections in India that resulted in a systemic breakdown of healthcare infrastructure, a social welfare organization based in Pakistan offered to procure medical-grade oxygen to assist India - a nation which was involved in four wars with Pakistan in the past few decades. In this paper, we focus on Pakistani Twitter users’ response to the ongoing healthcare crisis in India. While #IndiaNeedsOxygen and #PakistanStandsWithIndia featured among the top-trending hashtags in Pakistan, divisive hashtags such as #EndiaSaySorryToKashmir simultaneously started trending. Against the backdrop of a contentious history including four wars, divisive content of this nature, especially when a country is facing an unprecedented healthcare crisis, fuels further deterioration of relations. In this paper, we define a new task of detecting supportive content and demonstrate that existing NLP for social impact tools can be effectively harnessed for such tasks within a quick turnaround time. We also release the first publicly available data set at the intersection of geopolitical relations and a raging pandemic in the context of India and Pakistan.
Anthology ID:
2021.nlp4posimpact-1.14
Volume:
Proceedings of the 1st Workshop on NLP for Positive Impact
Month:
August
Year:
2021
Address:
Online
Venues:
ACL | IJCNLP | NLP4PosImpact
SIG:
Publisher:
Association for Computational Linguistics
Note:
Pages:
125–134
Language:
URL:
https://aclanthology.org/2021.nlp4posimpact-1.14
DOI:
10.18653/v1/2021.nlp4posimpact-1.14
Bibkey:
Cite (ACL):
Clay H. Yoo, Shriphani Palakodety, Rupak Sarkar, and Ashiqur KhudaBukhsh. 2021. Empathy and Hope: Resource Transfer to Model Inter-country Social Media Dynamics. In Proceedings of the 1st Workshop on NLP for Positive Impact, pages 125–134, Online. Association for Computational Linguistics.
Cite (Informal):
Empathy and Hope: Resource Transfer to Model Inter-country Social Media Dynamics (Yoo et al., NLP4PosImpact 2021)
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PDF:
https://preview.aclanthology.org/update-css-js/2021.nlp4posimpact-1.14.pdf
Code
 anton-sturluson/empathy-and-hope