@inproceedings{lee-etal-2025-modeling,
    title = "Modeling the One-to-Many Property in Open-Domain Dialogue with {LLM}s",
    author = "Lee, Jing Yang  and
      Lee, Kong Aik  and
      Gan, Woon-Seng",
    editor = "Dhole, Kaustubh  and
      Clinciu, Miruna",
    booktitle = "Proceedings of the Fourth Workshop on Generation, Evaluation and Metrics (GEM{\texttwosuperior})",
    month = jul,
    year = "2025",
    address = "Vienna, Austria and virtual meeting",
    publisher = "Association for Computational Linguistics",
    url = "https://preview.aclanthology.org/transition-to-people-yaml/2025.gem-1.24/",
    pages = "276--290",
    ISBN = "979-8-89176-261-9",
    abstract = "Open-domain Dialogue (OD) exhibits a one-to-many (o2m) property, whereby multiple appropriate responses exist for a single dialogue context. Despite prior research showing that modeling this property boosts response diversity, most modern LLM-based dialogue agents do not explicitly do so. In this work, we model the o2m property of OD in LLMs by decomposing OD generation into two key tasks: Multi-Response Generation (MRG) and Preference-based Selection (PS), which entail generating a set of $n$ semantically and lexically diverse high-quality responses for a given dialogue context, followed by selecting a single response based on human preference, respectively. To facilitate MRG and PS, we introduce o2mDial, a dialogue corpus explicitly designed to capture the o2m property by featuring multiple plausible responses for each context. Leveraging o2mDial, we propose new in-context learning and instruction-tuning strategies, as well as novel evaluation metrics for MRG, alongside a model-based approach for PS. Empirical results demonstrate that applying the proposed two-stage framework to smaller LLMs for OD generation enhances overall response diversity while maintaining contextual coherence, improving response quality by up to 90{\%}, bringing them closer to the performance of larger models."
}