The impressive generation capabilities of large language models (LLMs) have made it harder to detect the subtle hallucinations they make in abstractive summarization, where generated summaries consist of a blend of correct and incorrect information w.r.t. a given document. Recently-proposed LLM-based evaluation metrics attempt to capture this, but still face challenges: (1) they are biased towards summaries generated from the same underlying LLM, and (2) they lack interpretability, offering only a single score. In this work, we present ACUEval, a metric that leverages the power of LLMs to perform two sub-tasks: decomposing summaries into atomic content units (ACUs), and validating them against the source document. Compared to current strong LLM-based metrics, our two-step evaluation strategy improves correlation with human judgments of faithfulness on three summarization evaluation benchmarks by 3% in balanced accuracy compared to the next-best metric, and also shows reduced preference bias towards LLM-generated summary. Further, we show that errors detected by ACUEval can be used to generate actionable feedback for refining the summary, improving the faithfulness scores by more than 10%.

The problems of unfaithful summaries have been widely discussed under the context of abstractive summarization. Though extractive summarization is less prone to the common unfaithfulness issues of abstractive summaries, does that mean extractive is equal to faithful? Turns out that the answer is no. In this work, we define a typology with five types of broad unfaithfulness problems (including and beyond not-entailment) that can appear in extractive summaries, including incorrect coreference, incomplete coreference, incorrect discourse, incomplete discourse, as well as other misleading information. We ask humans to label these problems out of 1600 English summaries produced by 16 diverse extractive systems. We find that 30% of the summaries have at least one of the five issues. To automatically detect these problems, we find that 5 existing faithfulness evaluation metrics for summarization have poor correlations with human judgment. To remedy this, we propose a new metric, ExtEval, that is designed for detecting unfaithful extractive summaries and is shown to have the best performance. We hope our work can increase the awareness of unfaithfulness problems in extractive summarization and help future work to evaluate and resolve these issues.

Despite significant progress in understanding and improving faithfulness in abstractive summarization, the question of how decoding strategies affect faithfulness is less studied. We present a systematic study of the effect of generation techniques such as beam search and nucleus sampling on faithfulness in abstractive summarization. We find a consistent trend where beam search with large beam sizes produces the most faithful summaries while nucleus sampling generates the least faithful ones. We propose two faithfulness-aware generation methods to further improve faithfulness over current generation techniques: (1) ranking candidates generated by beam search using automatic faithfulness metrics and (2) incorporating lookahead heuristics that produce a faithfulness score on the future summary. We show that both generation methods significantly improve faithfulness across two datasets as evaluated by four automatic faithfulness metrics and human evaluation. To reduce computational cost, we demonstrate a simple distillation approach that allows the model to generate faithful summaries with just greedy decoding.

Language models (LMs) can generate hallucinations and incoherent outputs, which highlights their weak context dependency. Cache-LMs, which augment LMs with a memory of recent history, can increase context dependency and have shown remarkable performance in diverse language generation tasks. However, we find that even with training, the performance gain stemming from the cache component of current cache-LMs is suboptimal due to the misalignment between the current hidden states and those stored in the memory. In this work, we present HistAlign, a new training approach to ensure good cache alignment such that the model receives useful signals from the history. We first prove our concept on a simple and synthetic task where the memory is essential for correct predictions, and we show that the cache component of HistAlign is better aligned and improves overall performance. Next, we evaluate HistAlign on diverse downstream language generation tasks, including prompt continuation, abstractive summarization, and data-to-text. We demonstrate that HistAlign improves text coherence and faithfulness in open-ended and conditional generation settings respectively. HistAlign is also generalizable across different model families, showcasing its strength in improving context dependency of LMs in diverse scenarios.

Current metrics for evaluating factuality for abstractive document summarization have achieved high correlations with human judgment, but they do not account for the vision modality and thus are not adequate for vision-and-language summarization. We propose CLIPBERTSCORE, a simple weighted combination of CLIPScore and BERTScore to leverage the robustness and strong factuality detection performance between image-summary and document-summary, respectively. Next, due to the lack of meta-evaluation benchmarks to evaluate the quality of multimodal factuality metrics, we collect human judgments of factuality with respect to documents and images. We show that this simple combination of two metrics in the zero-shot setting achieves higher correlations than existing factuality metrics for document summarization, outperforms an existing multimodal summarization metric, and performs competitively with strong multimodal factuality metrics specifically fine-tuned for the task. Our thorough analysis demonstrates the robustness and high correlation of CLIPBERTSCORE and its components on four factuality metric-evaluation benchmarks. Finally, we demonstrate two practical downstream applications of our CLIPBERTSCORE metric: for selecting important images to focus on during training, and as a reward for reinforcement learning to improve factuality of multimodal summary generation w.r.t automatic and human evaluation.

We present FactPEGASUS, an abstractive summarization model that addresses the problem of factuality during pre-training and fine-tuning: (1) We augment the sentence selection strategy of PEGASUS’s (Zhang et al., 2019) pre-training objective to create pseudo-summaries that are both important and factual; (2) We introduce three complementary components for fine-tuning. The corrector removes hallucinations present in the reference summary, the contrastor uses contrastive learning to better differentiate nonfactual summaries from factual ones, and the connector bridges the gap between the pre-training and fine-tuning for better transfer of knowledge. Experiments on three downstream tasks demonstrate that FactPEGASUS substantially improves factuality evaluated by multiple automatic metrics and humans. Our thorough analysis suggests that FactPEGASUS is more factual than using the original pre-training objective in zero-shot and few-shot settings, retains factual behavior more robustly than strong baselines, and does not rely entirely on becoming more extractive to improve factuality.

Query-focused summaries of foreign-language, retrieved documents can help a user understand whether a document is actually relevant to the query term. A standard approach to this problem is to first translate the source documents and then perform extractive summarization to find relevant snippets. However, in a cross-lingual setting, the query term does not necessarily appear in the translations of relevant documents. In this work, we show that constrained machine translation and constrained post-editing can improve human relevance judgments by including a query term in a summary when its translation appears in the source document. We also present several strategies for selecting only certain documents for regeneration which yield further improvements

Typical ASR systems segment the input audio into utterances using purely acoustic information, which may not resemble the sentence-like units that are expected by conventional machine translation (MT) systems for Spoken Language Translation. In this work, we propose a model for correcting the acoustic segmentation of ASR models for low-resource languages to improve performance on downstream tasks. We propose the use of subtitles as a proxy dataset for correcting ASR acoustic segmentation, creating synthetic acoustic utterances by modeling common error modes. We train a neural tagging model for correcting ASR acoustic segmentation and show that it improves downstream performance on MT and audio-document cross-language information retrieval (CLIR).

Users of machine translation (MT) may want to ensure the use of specific lexical terminologies. While there exist techniques for incorporating terminology constraints during inference for MT, current APE approaches cannot ensure that they will appear in the final translation. In this paper, we present both autoregressive and non-autoregressive models for lexically constrained APE, demonstrating that our approach enables preservation of 95% of the terminologies and also improves translation quality on English-German benchmarks. Even when applied to lexically constrained MT output, our approach is able to improve preservation of the terminologies. However, we show that our models do not learn to copy constraints systematically and suggest a simple data augmentation technique that leads to improved performance and robustness.

In this work, we focus on improving ASR output segmentation in the context of low-resource language speech-to-text translation. ASR output segmentation is crucial, as ASR systems segment the input audio using purely acoustic information and are not guaranteed to output sentence-like segments. Since most MT systems expect sentences as input, feeding in longer unsegmented passages can lead to sub-optimal performance. We explore the feasibility of using datasets of subtitles from TV shows and movies to train better ASR segmentation models. We further incorporate part-of-speech (POS) tag and dependency label information (derived from the unsegmented ASR outputs) into our segmentation model. We show that this noisy syntactic information can improve model accuracy. We evaluate our models intrinsically on segmentation quality and extrinsically on downstream MT performance, as well as downstream tasks including cross-lingual information retrieval (CLIR) tasks and human relevance assessments. Our model shows improved performance on downstream tasks for Lithuanian and Bulgarian.