Rude waiter but mouthwatering pastries! An exploratory study into Dutch Aspect-Based Sentiment Analysis
Abstract
The fine-grained task of automatically detecting all sentiment expressions within a given document and the aspects to which they refer is known as aspect-based sentiment analysis. In this paper we present the first full aspect-based sentiment analysis pipeline for Dutch and apply it to customer reviews. To this purpose, we collected reviews from two different domains, i.e. restaurant and smartphone reviews. Both corpora have been manually annotated using newly developed guidelines that comply to standard practices in the field. For our experimental pipeline we perceive aspect-based sentiment analysis as a task consisting of three main subtasks which have to be tackled incrementally: aspect term extraction, aspect category classification and polarity classification. First experiments on our Dutch restaurant corpus reveal that this is indeed a feasible approach that yields promising results.- Anthology ID:
- L16-1465
- Volume:
- Proceedings of the Tenth International Conference on Language Resources and Evaluation (LREC'16)
- Month:
- May
- Year:
- 2016
- Address:
- Portorož, Slovenia
- Editors:
- Nicoletta Calzolari, Khalid Choukri, Thierry Declerck, Sara Goggi, Marko Grobelnik, Bente Maegaard, Joseph Mariani, Helene Mazo, Asuncion Moreno, Jan Odijk, Stelios Piperidis
- Venue:
- LREC
- SIG:
- Publisher:
- European Language Resources Association (ELRA)
- Note:
- Pages:
- 2910–2917
- Language:
- URL:
- https://aclanthology.org/L16-1465
- DOI:
- Cite (ACL):
- Orphée De Clercq and Véronique Hoste. 2016. Rude waiter but mouthwatering pastries! An exploratory study into Dutch Aspect-Based Sentiment Analysis. In Proceedings of the Tenth International Conference on Language Resources and Evaluation (LREC'16), pages 2910–2917, Portorož, Slovenia. European Language Resources Association (ELRA).
- Cite (Informal):
- Rude waiter but mouthwatering pastries! An exploratory study into Dutch Aspect-Based Sentiment Analysis (De Clercq & Hoste, LREC 2016)
- PDF:
- https://preview.aclanthology.org/teach-a-man-to-fish/L16-1465.pdf