Auto-Dialabel: Labeling Dialogue Data with Unsupervised Learning

Chen Shi, Qi Chen, Lei Sha, Sujian Li, Xu Sun, Houfeng Wang, Lintao Zhang

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Abstract
The lack of labeled data is one of the main challenges when building a task-oriented dialogue system. Existing dialogue datasets usually rely on human labeling, which is expensive, limited in size, and in low coverage. In this paper, we instead propose our framework auto-dialabel to automatically cluster the dialogue intents and slots. In this framework, we collect a set of context features, leverage an autoencoder for feature assembly, and adapt a dynamic hierarchical clustering method for intent and slot labeling. Experimental results show that our framework can promote human labeling cost to a great extent, achieve good intent clustering accuracy (84.1%), and provide reasonable and instructive slot labeling results.
Anthology ID:
D18-1072
Volume:
Proceedings of the 2018 Conference on Empirical Methods in Natural Language Processing
Month:
October-November
Year:
2018
Address:
Brussels, Belgium
Editors:
Ellen Riloff, David Chiang, Julia Hockenmaier, Jun’ichi Tsujii
Venue:
EMNLP
SIG:
SIGDAT
Publisher:
Association for Computational Linguistics
Note:
Pages:
684–689
Language:
URL:
https://aclanthology.org/D18-1072
DOI:
10.18653/v1/D18-1072
Bibkey:
Cite (ACL):
Chen Shi, Qi Chen, Lei Sha, Sujian Li, Xu Sun, Houfeng Wang, and Lintao Zhang. 2018. Auto-Dialabel: Labeling Dialogue Data with Unsupervised Learning. In Proceedings of the 2018 Conference on Empirical Methods in Natural Language Processing, pages 684–689, Brussels, Belgium. Association for Computational Linguistics.
Cite (Informal):
Auto-Dialabel: Labeling Dialogue Data with Unsupervised Learning (Shi et al., EMNLP 2018)
Copy Citation:
PDF:
https://preview.aclanthology.org/teach-a-man-to-fish/D18-1072.pdf