PAR: Persona Aware Response in Conversational Systems

Abhijit Nargund, Sandeep Pandey, Jina Ham

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Abstract
To make the Human Computer Interaction more user friendly and persona aligned, detection of user persona is of utmost significance. Towards achieving this objective, we describe a novel approach to select the persona of a user from pre-determine list of personas and utilize it to generate personalized responses. This is achieved in two steps. Firstly, closest matching persona is detected from a set of pre-determined persona for the user. The second step involves the use of a fine-tuned natural language generation (NLG) model to generate persona compliant responses. Through experiments, we demonstrate that the proposed architecture generates better responses than current approaches by using a detected persona. Experimental evaluation on the PersonaChat dataset has demonstrated notable performance in terms of perplexity and F1-score.
Anthology ID:
2022.icon-main.6
Volume:
Proceedings of the 19th International Conference on Natural Language Processing (ICON)
Month:
December
Year:
2022
Address:
New Delhi, India
Editors:
Md. Shad Akhtar, Tanmoy Chakraborty
Venue:
ICON
SIG:
Publisher:
Association for Computational Linguistics
Note:
Pages:
50–54
Language:
URL:
https://aclanthology.org/2022.icon-main.6
DOI:
Bibkey:
Cite (ACL):
Abhijit Nargund, Sandeep Pandey, and Jina Ham. 2022. PAR: Persona Aware Response in Conversational Systems. In Proceedings of the 19th International Conference on Natural Language Processing (ICON), pages 50–54, New Delhi, India. Association for Computational Linguistics.
Cite (Informal):
PAR: Persona Aware Response in Conversational Systems (Nargund et al., ICON 2022)
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PDF:
https://preview.aclanthology.org/teach-a-man-to-fish/2022.icon-main.6.pdf