Demographic biases and social stereotypes are common in pretrained language models (PLMs), and a burgeoning body of literature focuses on removing the unwanted stereotypical associations from PLMs. However, when fine-tuning these bias-mitigated PLMs in downstream natural language processing (NLP) applications, such as sentiment classification, the unwanted stereotypical associations resurface or even get amplified. Since pretrain&fine-tune is a major paradigm in NLP applications, separating the debiasing procedure of PLMs from fine-tuning would eventually harm the actual downstream utility. In this paper, we propose a unified debiasing framework Causal-Debias to remove unwanted stereotypical associations in PLMs during fine-tuning. Specifically, CausalDebias mitigates bias from a causal invariant perspective by leveraging the specific downstream task to identify bias-relevant and labelrelevant factors. We propose that bias-relevant factors are non-causal as they should have little impact on downstream tasks, while labelrelevant factors are causal. We perform interventions on non-causal factors in different demographic groups and design an invariant risk minimization loss to mitigate bias while maintaining task performance. Experimental results on three downstream tasks show that our proposed method can remarkably reduce unwanted stereotypical associations after PLMs are finetuned, while simultaneously minimizing the impact on PLMs and downstream applications.

This paper presents a whitening-based contrastive learning method for sentence embedding learning (WhitenedCSE), which combines contrastive learning with a novel shuffled group whitening. Generally, contrastive learning pulls distortions of a single sample (i.e., positive samples) close and push negative samples far away, correspondingly facilitating the alignment and uniformity in the feature space. A popular alternative to the “pushing” operation is whitening the feature space, which scatters all the samples for uniformity. Since the whitening and the contrastive learning have large redundancy w.r.t. the uniformity, they are usually used separately and do not easily work together. For the first time, this paper integrates whitening into the contrastive learning scheme and facilitates two benefits. 1) Better uniformity. We find that these two approaches are not totally redundant but actually have some complementarity due to different uniformity mechanism. 2) Better alignment. We randomly divide the feature into multiple groups along the channel axis and perform whitening independently within each group. By shuffling the group division, we derive multiple distortions of a single sample and thus increase the positive sample diversity. Consequently, using multiple positive samples with enhanced diversity further improves contrastive learning due to better alignment. Extensive experiments on seven semantic textual similarity tasks show our method achieves consistent improvement over the contrastive learning baseline and sets new states of the art, e.g., 78.78% (+2.53% based on BERT{pasted macro ‘BA’}) Spearman correlation on STS tasks.

In this paper, we tackle the problem of sign language translation (SLT) without gloss annotations. Although intermediate representation like gloss has been proven effective, gloss annotations are hard to acquire, especially in large quantities. This limits the domain coverage of translation datasets, thus handicapping real-world applications. To mitigate this problem, we design the Gloss-Free End-to-end sign language translation framework (GloFE). Our method improves the performance of SLT in the gloss-free setting by exploiting the shared underlying semantics of signs and the corresponding spoken translation. Common concepts are extracted from the text and used as a weak form of intermediate representation. The global embedding of these concepts is used as a query for cross-attention to find the corresponding information within the learned visual features. In a contrastive manner, we encourage the similarity of query results between samples containing such concepts and decrease those that do not. We obtained state-of-the-art results on large-scale datasets, including OpenASL and How2Sign.

Backdoor attacks pose a new threat to NLP models. A standard strategy to construct poisoned data in backdoor attacks is to insert triggers (e.g., rare words) into selected sentences and alter the original label to a target label. This strategy comes with a severe flaw of being easily detected from both the trigger and the label perspectives: the trigger injected, which is usually a rare word, leads to an abnormal natural language expression, and thus can be easily detected by a defense model; the changed target label leads the example to be mistakenly labeled, and thus can be easily detected by manual inspections. To deal with this issue, in this paper, we propose a new strategy to perform textual backdoor attack which does not require an external trigger and the poisoned samples are correctly labeled. The core idea of the proposed strategy is to construct clean-labeled examples, whose labels are correct but can lead to test label changes when fused with the training set. To generate poisoned clean-labeled examples, we propose a sentence generation model based on the genetic algorithm to cater to the non-differentiable characteristic of text data. Extensive experiments demonstrate that the proposed attacking strategy is not only effective, but more importantly, hard to defend due to its triggerless and clean-labeled nature. Our work marks the first step towards developing triggerless attacking strategies in NLP.

There has been a recent wave of work assessing the fairness of machine learning models in general, and more specifically, on natural language processing (NLP) models built using machine learning techniques. While much work has highlighted biases embedded in state-of-the-art language models, and more recent efforts have focused on how to debias, research assessing the fairness and performance of biased/debiased models on downstream prediction tasks has been limited. Moreover, most prior work has emphasized bias along a single dimension such as gender or race. In this work, we benchmark multiple NLP models with regards to their fairness and predictive performance across a variety of NLP tasks. In particular, we assess intersectional bias - fairness across multiple demographic dimensions. The results show that while current debiasing strategies fare well in terms of the fairness-accuracy trade-off (generally preserving predictive power in debiased models), they are unable to effectively alleviate bias in downstream tasks. Furthermore, this bias is often amplified across dimensions (i.e., intersections). We conclude by highlighting possible causes and making recommendations for future NLP debiasing research.

Machine learning models often suffer from a performance drop when they are applied to out-of-distribution (OOD) samples, i.e., those drawn far away from the training data distribution. Existing OOD detection work mostly focuses on identifying semantic-shift OOD samples, e.g., instances from unseen new classes. However, background-shift OOD detection, which identifies samples with domain or style-change, represents a more practical yet challenging task. In this paper, we propose Background-Aware Representation Learning (BARLE) for background-shift OOD detection in NLP. Specifically, we generate semantics-preserving background-shifted pseudo OOD samples from pretrained masked language models. We then contrast the in-distribution (ID) samples with their pseudo OOD counterparts. Unlike prior semantic-shift OOD detection work that often leverages an external text corpus, BARLE only uses ID data, which is more flexible and cost-efficient. In experiments across several text classification tasks, we demonstrate that BARLE is capable of improving background-shift OOD detection performance while maintaining ID classification accuracy. We further investigate the properties of the generated pseudo OOD samples, uncovering the working mechanism of BARLE.

Human-like biases and undesired social stereotypes exist in large pretrained language models. Given the wide adoption of these models in real-world applications, mitigating such biases has become an emerging and important task. In this paper, we propose an automatic method to mitigate the biases in pretrained language models. Different from previous debiasing work that uses external corpora to fine-tune the pretrained models, we instead directly probe the biases encoded in pretrained models through prompts. Specifically, we propose a variant of the beam search method to automatically search for biased prompts such that the cloze-style completions are the most different with respect to different demographic groups. Given the identified biased prompts, we then propose a distribution alignment loss to mitigate the biases. Experiment results on standard datasets and metrics show that our proposed Auto-Debias approach can significantly reduce biases, including gender and racial bias, in pretrained language models such as BERT, RoBERTa and ALBERT. Moreover, the improvement in fairness does not decrease the language models’ understanding abilities, as shown using the GLUE benchmark.

Pretrained language models such as BERT have achieved remarkable success in several NLP tasks. With the wide adoption of BERT in real-world applications, researchers begin to investigate the implicit biases encoded in the BERT. In this paper, we assess the implicit stock market preferences in BERT and its finance domain-specific model FinBERT. We find some interesting patterns. For example, the language models are overall more positive towards the stock market, but there are significant differences in preferences between a pair of industry sectors, or even within a sector. Given the prevalence of NLP models in financial decision making systems, this work raises the awareness of their potential implicit preferences in the stock markets. Awareness of such problems can help practitioners improve robustness and accountability of their financial NLP pipelines .

Recent advances in distilling pretrained language models have discovered that, besides the expressiveness of knowledge, the student-friendliness should be taken into consideration to realize a truly knowledgeable teacher. Based on a pilot study, we find that over-parameterized teachers can produce expressive yet student-unfriendly knowledge and are thus limited in overall knowledgeableness. To remove the parameters that result in student-unfriendliness, we propose a sparse teacher trick under the guidance of an overall knowledgeable score for each teacher parameter. The knowledgeable score is essentially an interpolation of the expressiveness and student-friendliness scores. The aim is to ensure that the expressive parameters are retained while the student-unfriendly ones are removed. Extensive experiments on the GLUE benchmark show that the proposed sparse teachers can be dense with knowledge and lead to students with compelling performance in comparison with a series of competitive baselines.

Reasoning about causal and temporal event relations in videos is a new destination of Video Question Answering (VideoQA). The major stumbling block to achieve this purpose is the semantic gap between language and video since they are at different levels of abstraction. Existing efforts mainly focus on designing sophisticated architectures while utilizing frame- or object-level visual representations. In this paper, we reconsider the multi-modal alignment problem in VideoQA from feature and sample perspectives to achieve better performance. From the view of feature, we break down the video into trajectories and first leverage trajectory feature in VideoQA to enhance the alignment between two modalities. Moreover, we adopt a heterogeneous graph architecture and design a hierarchical framework to align both trajectory-level and frame-level visual feature with language feature. In addition, we found that VideoQA models are largely dependent on languagepriors and always neglect visual-language interactions. Thus, two effective yet portable training augmentation strategies are designed to strengthen the cross-modal correspondence ability of our model from the view of sample. Extensive results show that our method outperforms all the state-of the-art models on the challenging NExT-QA benchmark.

Online advertisement text generation aims at generating attractive and persuasive text ads to appeal to users clicking ads or purchasing products. While pretraining-based models have achieved remarkable success in generating high-quality text ads, some challenges still remain, such as ad generation in low-resource scenarios and training efficiency for multiple ad tasks. In this paper, we propose a novel unified text ad generation framework with multi-task prompt learning, called PLATO-Ad, totackle these problems. Specifically, we design a three-phase transfer learning mechanism to tackle the low-resource ad generation problem. Furthermore, we present a novel multi-task prompt learning mechanism to efficiently utilize a single lightweight model to solve multiple ad generation tasks without loss of performance compared to training a separate model for each task. Finally, we conduct offline and online evaluations and experiment results show that PLATO-Ad significantly outperforms the state-of-the-art on both offline and online metrics. PLATO-Ad has been deployed in a leading advertising platform with 3.5% CTR improvement on search ad descriptions and 10.4% CTR improvement on feed ad titles.

Numeracy plays a key role in natural language understanding. However, existing NLP approaches, not only traditional word2vec approach or contextualized transformer-based language models, fail to learn numeracy. As the result, the performance of these models is limited when they are applied to number-intensive applications in clinical and financial domains. In this work, we propose a simple number embedding approach based on knowledge graph. We construct a knowledge graph consisting of number entities and magnitude relations. Knowledge graph embedding method is then applied to obtain number vectors. Our approach is easy to implement, and experiment results on various numeracy-related NLP tasks demonstrate the effectiveness and efficiency of our method.

Psychometric measures of ability, attitudes, perceptions, and beliefs are crucial for understanding user behavior in various contexts including health, security, e-commerce, and finance. Traditionally, psychometric dimensions have been measured and collected using survey-based methods. Inferring such constructs from user-generated text could allow timely, unobtrusive collection and analysis. In this paper we describe our efforts to construct a corpus for psychometric natural language processing (NLP) related to important dimensions such as trust, anxiety, numeracy, and literacy, in the health domain. We discuss our multi-step process to align user text with their survey-based response items and provide an overview of the resulting testbed which encompasses survey-based psychometric measures and accompanying user-generated text from 8,502 respondents. Our testbed also encompasses self-reported demographic information, including race, sex, age, income, and education - thereby affording opportunities for measuring bias and benchmarking fairness of text classification methods. We report preliminary results on use of the text to predict/categorize users’ survey response labels - and on the fairness of these models. We also discuss the important implications of our work and resulting testbed for future NLP research on psychometrics and fairness.

Continuity of care is crucial to ensuring positive health outcomes for patients discharged from an inpatient hospital setting, and improved information sharing can help. To share information, caregivers write discharge notes containing action items to share with patients and their future caregivers, but these action items are easily lost due to the lengthiness of the documents. In this work, we describe our creation of a dataset of clinical action items annotated over MIMIC-III, the largest publicly available dataset of real clinical notes. This dataset, which we call CLIP, is annotated by physicians and covers 718 documents representing 100K sentences. We describe the task of extracting the action items from these documents as multi-aspect extractive summarization, with each aspect representing a type of action to be taken. We evaluate several machine learning models on this task, and show that the best models exploit in-domain language model pre-training on 59K unannotated documents, and incorporate context from neighboring sentences. We also propose an approach to pre-training data selection that allows us to explore the trade-off between size and domain-specificity of pre-training datasets for this task.

Existing goal-oriented dialogue datasets focus mainly on identifying slots and values. However, customer support interactions in reality often involve agents following multi-step procedures derived from explicitly-defined company policies as well. To study customer service dialogue systems in more realistic settings, we introduce the Action-Based Conversations Dataset (ABCD), a fully-labeled dataset with over 10K human-to-human dialogues containing 55 distinct user intents requiring unique sequences of actions constrained by policies to achieve task success. We propose two additional dialog tasks, Action State Tracking and Cascading Dialogue Success, and establish a series of baselines involving large-scale, pre-trained language models on this dataset. Empirical results demonstrate that while more sophisticated networks outperform simpler models, a considerable gap (50.8% absolute accuracy) still exists to reach human-level performance on ABCD.

Corporate mergers and acquisitions (M&A) account for billions of dollars of investment globally every year and offer an interesting and challenging domain for artificial intelligence. However, in these highly sensitive domains, it is crucial to not only have a highly robust/accurate model, but be able to generate useful explanations to garner a user’s trust in the automated system. Regrettably, the recent research regarding eXplainable AI (XAI) in financial text classification has received little to no attention, and many current methods for generating textual-based explanations result in highly implausible explanations, which damage a user’s trust in the system. To address these issues, this paper proposes a novel methodology for producing plausible counterfactual explanations, whilst exploring the regularization benefits of adversarial training on language models in the domain of FinTech. Exhaustive quantitative experiments demonstrate that not only does this approach improve the model accuracy when compared to the current state-of-the-art and human performance, but it also generates counterfactual explanations which are significantly more plausible based on human trials.

Operational risk management is one of the biggest challenges nowadays faced by financial institutions. There are several major challenges of building a text classification system for automatic operational risk prediction, including imbalanced labeled/unlabeled data and lacking interpretability. To tackle these challenges, we present a semi-supervised text classification framework that integrates multi-head attention mechanism with Semi-supervised variational inference for Operational Risk Classification (SemiORC). We empirically evaluate the framework on a real-world dataset. The results demonstrate that our method can better utilize unlabeled data and learn visually interpretable document representations. SemiORC also outperforms other baseline methods on operational risk classification.

Identifying user geolocation in online social networks is an essential task in many location-based applications. Existing methods rely on the similarity of text and network structure, however, they suffer from a lack of interpretability on the corresponding results, which is crucial for understanding model behavior. In this work, we adopt influence functions to interpret the behavior of GNN-based models by identifying the importance of training users when predicting the locations of the testing users. This methodology helps with providing meaningful explanations on prediction results. Furthermore, it also initiates an attempt to uncover the so-called “black-box” GNN-based models by investigating the effect of individual nodes.

We present a simple few-shot named entity recognition (NER) system based on nearest neighbor learning and structured inference. Our system uses a supervised NER model trained on the source domain, as a feature extractor. Across several test domains, we show that a nearest neighbor classifier in this feature-space is far more effective than the standard meta-learning approaches. We further propose a cheap but effective method to capture the label dependencies between entity tags without expensive CRF training. We show that our method of combining structured decoding with nearest neighbor learning achieves state-of-the-art performance on standard few-shot NER evaluation tasks, improving F1 scores by 6% to 16% absolute points over prior meta-learning based systems.

We introduce the dialog intent induction task and present a novel deep multi-view clustering approach to tackle the problem. Dialog intent induction aims at discovering user intents from user query utterances in human-human conversations such as dialogs between customer support agents and customers. Motivated by the intuition that a dialog intent is not only expressed in the user query utterance but also captured in the rest of the dialog, we split a conversation into two independent views and exploit multi-view clustering techniques for inducing the dialog intent. In par- ticular, we propose alternating-view k-means (AV-KMEANS) for joint multi-view represen- tation learning and clustering analysis. The key innovation is that the instance-view representations are updated iteratively by predicting the cluster assignment obtained from the alternative view, so that the multi-view representations of the instances lead to similar cluster assignments. Experiments on two public datasets show that AV-KMEANS can induce better dialog intent clusters than state-of-the-art unsupervised representation learning methods and standard multi-view clustering approaches.

Predicting financial risk is an essential task in financial market. Prior research has shown that textual information in a firm’s financial statement can be used to predict its stock’s risk level. Nowadays, firm CEOs communicate information not only verbally through press releases and financial reports, but also nonverbally through investor meetings and earnings conference calls. There are anecdotal evidences that CEO’s vocal features, such as emotions and voice tones, can reveal the firm’s performance. However, how vocal features can be used to predict risk levels, and to what extent, is still unknown. To fill the gap, we obtain earnings call audio recordings and textual transcripts for S&P 500 companies in recent years. We propose a multimodal deep regression model (MDRM) that jointly model CEO’s verbal (from text) and vocal (from audio) information in a conference call. Empirical results show that our model that jointly considers verbal and vocal features achieves significant and substantial prediction error reduction. We also discuss several interesting findings and the implications to financial markets. The processed earnings conference calls data (text and audio) are released for readers who are interested in reproducing the results or designing trading strategy.

We present a syntax-infused variational autoencoder (SIVAE), that integrates sentences with their syntactic trees to improve the grammar of generated sentences. Distinct from existing VAE-based text generative models, SIVAE contains two separate latent spaces, for sentences and syntactic trees. The evidence lower bound objective is redesigned correspondingly, by optimizing a joint distribution that accommodates two encoders and two decoders. SIVAE works with long short-term memory architectures to simultaneously generate sentences and syntactic trees. Two versions of SIVAE are proposed: one captures the dependencies between the latent variables through a conditional prior network, and the other treats the latent variables independently such that syntactically-controlled sentence generation can be performed. Experimental results demonstrate the generative superiority of SIVAE on both reconstruction and targeted syntactic evaluations. Finally, we show that the proposed models can be used for unsupervised paraphrasing given different syntactic tree templates.

Named entity recognition (NER) is the backbone of many NLP solutions. F1 score, the harmonic mean of precision and recall, is often used to select/evaluate the best models. However, when precision needs to be prioritized over recall, a state-of-the-art model might not be the best choice. There is little in literature that directly addresses training-time modifications to achieve higher precision information extraction. In this paper, we propose a neural semi-Markov structured support vector machine model that controls the precision-recall trade-off by assigning weights to different types of errors in the loss-augmented inference during training. The semi-Markov property provides more accurate phrase-level predictions, thereby improving performance. We empirically demonstrate the advantage of our model when high precision is required by comparing against strong baselines based on CRF. In our experiments with the CoNLL 2003 dataset, our model achieves a better precision-recall trade-off at various precision levels.

We present a gradient-tree-boosting-based structured learning model for jointly disambiguating named entities in a document. Gradient tree boosting is a widely used machine learning algorithm that underlies many top-performing natural language processing systems. Surprisingly, most works limit the use of gradient tree boosting as a tool for regular classification or regression problems, despite the structured nature of language. To the best of our knowledge, our work is the first one that employs the structured gradient tree boosting (SGTB) algorithm for collective entity disambiguation. By defining global features over previous disambiguation decisions and jointly modeling them with local features, our system is able to produce globally optimized entity assignments for mentions in a document. Exact inference is prohibitively expensive for our globally normalized model. To solve this problem, we propose Bidirectional Beam Search with Gold path (BiBSG), an approximate inference algorithm that is a variant of the standard beam search algorithm. BiBSG makes use of global information from both past and future to perform better local search. Experiments on standard benchmark datasets show that SGTB significantly improves upon published results. Specifically, SGTB outperforms the previous state-of-the-art neural system by near 1% absolute accuracy on the popular AIDA-CoNLL dataset.

Entity recognition is a widely benchmarked task in natural language processing due to its massive applications. The state-of-the-art solution applies a neural architecture named BiLSTM-CRF to model the language sequences. In this paper, we propose an entity recognition system that improves this neural architecture with two novel techniques. The first technique is Multi-Task Data Selection, which ensures the consistency of data distribution and labeling guidelines between source and target datasets. The other one is constrained decoding using knowledge base. The decoder of the model operates at the document level, and leverages global and external information sources to further improve performance. Extensive experiments have been conducted to show the advantages of each technique. Our system achieves state-of-the-art results on the English entity recognition task in KBP 2017 official evaluation, and it also yields very strong results in other languages.

We introduce a class of convolutional neural networks (CNNs) that utilize recurrent neural networks (RNNs) as convolution filters. A convolution filter is typically implemented as a linear affine transformation followed by a non-linear function, which fails to account for language compositionality. As a result, it limits the use of high-order filters that are often warranted for natural language processing tasks. In this work, we model convolution filters with RNNs that naturally capture compositionality and long-term dependencies in language. We show that simple CNN architectures equipped with recurrent neural filters (RNFs) achieve results that are on par with the best published ones on the Stanford Sentiment Treebank and two answer sentence selection datasets.

Variation in language is ubiquitous, particularly in newer forms of writing such as social media. Fortunately, variation is not random; it is often linked to social properties of the author. In this paper, we show how to exploit social networks to make sentiment analysis more robust to social language variation. The key idea is linguistic homophily: the tendency of socially linked individuals to use language in similar ways. We formalize this idea in a novel attention-based neural network architecture, in which attention is divided among several basis models, depending on the author’s position in the social network. This has the effect of smoothing the classification function across the social network, and makes it possible to induce personalized classifiers even for authors for whom there is no labeled data or demographic metadata. This model significantly improves the accuracies of sentiment analysis on Twitter and on review data.

This paper introduces Alibaba NLP team system on IJCNLP 2017 shared task No. 1 Chinese Grammatical Error Diagnosis (CGED). The task is to diagnose four types of grammatical errors which are redundant words (R), missing words (M), bad word selection (S) and disordered words (W). We treat the task as a sequence tagging problem and design some handcraft features to solve it. Our system is mainly based on the LSTM-CRF model and 3 ensemble strategies are applied to improve the performance. At the identification level and the position level our system gets the highest F1 scores. At the position level, which is the most difficult level, we perform best on all metrics.