Personalized review summarization in recommender systems is a challenging task of generating condensed summaries for product reviews while preserving the salient content of reviews. Recently, Pretrained Language Models (PLMs) have become a new paradigm in text generation for the strong ability of natural language comprehension. However, it is nontrivial to apply PLMs in personalized review summarization directly since there are rich personalized information (e.g., user preferences and product characteristics) to be considered, which is crucial to the salience estimation of input review. In this paper, we propose a pre-trained personalized review summarization method, which aims to effectively incorporate the personalized information of users and products into the salience estimation of the input reviews. We design a personalized encoder that could identify the salient contents of the input sequence by jointly considering the semantic and personalized information respectively (i.e., ratings, user and product IDs, and linguistic features), yielding personalized representations for the input reviews and history summaries separately. Moreover, we design an interactive information selection mechanism that further identifies the salient contents of the input reviews and selects relative information from the history summaries. The results on real-world datasets show that our method performs better than the state-of-the-art baselines and could generate more readable summaries.

Expert Finding is an important task in Community Question Answering (CQA) platforms, which could help route questions to potential users to answer. The key is to learn representations of experts based on their historical answered questions accurately. In this paper, inspired by the strong text understanding ability of Pretrained Language modelings (PLMs), we propose a pre-training and fine-tuning expert finding framework. The core is that we design an expert-level pre-training paradigm, that effectively integrates expert interest and expertise simultaneously. Specifically different from the typical corpus-level pre-training, we treat each expert as the basic pre-training unit including all the historical answered question titles of the expert, which could fully indicate the expert interests for questions. Besides, we integrate the vote score information along with each answer of the expert into the pre-training phrase to model the expert ability explicitly. Finally, we propose a novel reputation-augmented Masked Language Model (MLM) pre-training strategy to capture the expert reputation information. In this way, our method could learn expert representation comprehensively, which then will be adopted and fine-tuned in the down-streaming expert-finding task. Extensive experimental results on six real-world CQA datasets demonstrate the effectiveness of our method.