{"answers": "D", "options": ["f : i am also a tourist and it 's my first time here , too . but our group is very good .", "f : ma 'am , welcome to our hotel . you 'd like to book a room for one week , right ?", "f : thank you , madam . i 'm glad to hear that you enjoyed the service of our company .", "f : i 'm sorry to hear that . is there anything else you do n't like about this trip ?"], "article": "m : i 'd like to discuss some problems that i am having with this tour . f : i am sorry you are having a difficult time . what may i help you with ? m : your tour company does n't seem to know the small town very well . we were always getting lost .", "id": "train_3934"}