{"answers": "C", "options": ["f : sure , i 'll find someone to repair the dvd player which you bought yesterday .", "f : sorry , you ca n't return it back . but we can change it into another one , if you like .", "f : sure , can i have you receipt ? you know , we need the receipt if you want to return it back .", "f : sorry , there is no working problems with the dvd player . i ca n't change it ."], "article": "f : next , please . m : hi , i bought this dvd player here last saturday , but it 's not working properly . f : what 's the matter with it ? m : well , several things . first of all , the remote does n't work . f : did you put batteries in it ? m : yes , of course . but it still did n't work . i could n't change any of the functions on the display . it also does n't fast forward when i 'm playing a dvd . f : well , i 'm sure that it 's just a problem with this one player . i 've never seen this with any of the models made by this brand . do you want any of exchange it or return it ? m : i 'd like to return it .", "id": "train_3238"}