{"answers": "D", "options": ["f : really ? you 'll give me 40 % off whatever i decide to purchase ? well , i were looking for a manager just to set a discount .", "f : well , although you make a promise to me , you are not the manager . i were looking for a manager to know the men 's section .", "f : really ? you promise that you will not speak with them immediately about this ? but i were looking for a manager to make a complaint .", "f : so , you promise that you will speak with them immediately about this ? ok , i were looking for a manager just to make a complaint ."], "article": "m : ma'am , come in , please . f : excuse me , are you a manager ? m : yes , what can i do for you ? f : well , i have received such poor service from your employees this morning . i felt i had to let you know . m : i 'm sorry , ma'am . please tell me what happened . f : i was asking that woman over there in the black dress where the men section was . and she completely ignored me while continuing to talk on her cellphone . m : that 's not ok . f : there 's more , i waited outside the changing room for 10 minutes only to find the person inside was another staff member . m : that should never happen . i\u00e2\u0080\u00a6 f : i 've not finished yet . when i came out of the changing room\u00ef\u00bc\u008ca third employee , the lady in red said i looked fat . i was so embarrassed . m : ma'am , i promise you i will speak with them immediately about this . in the mean time , i 'll give you 50 % off whatever you decide to purchase .", "id": "train_2373"}