{"answers": "B", "options": ["f : i 've been to the store three times and i have n't seen the shop manager .", "f : so when can i probably get my new cd ?", "f : last time i was here , the manager has changed a new cd for me . thank you .", "f : now i need to collect some personal information about you to exchange a new cd ."], "article": "m : now i 've collected all your personal information . f : then when will you exchange the cd for another one ? m : after i give the information to the shop manager we will solve your problem . please do n't worry .", "id": "train_3856"}