{"answers": "C", "options": ["f : so you were angry that the new customer looked at all the bags without buying any one .", "f : she looked at the bags and threw them all over the floor ? you should calm down , andrew .", "f : i know her act of throwing bags everywhere drove you mad , but you should be polite .", "f : it 's normal that she looked at and disliked the bags you demonstrated . that 's not an excuse ."], "article": "f : can i have a word with you , andy ? m : of course , miss james . f : a regular customer just came to me and said you were n't very polite . m : you mean the tall lady with brown hair ? f : that 's right . m : she was the one being rude . she would n't even look at the bags i showed her . and she picked up all the other bags and threw them all over the table .", "id": "train_2150"}