- Anthology ID:
 - F13-3012
 - Volume:
 - Proceedings of TALN 2013 (Volume 3: System Demonstrations)
 - Month:
 - June
 - Year:
 - 2013
 - Address:
 - Les Sables d’Olonne, France
 - Editors:
 - Emmanuel Morin, Yannick Estève
 - Venue:
 - JEP/TALN/RECITAL
 - SIG:
 - Publisher:
 - ATALA
 - Note:
 - Pages:
 - 809–811
 - Language:
 - URL:
 - https://aclanthology.org/F13-3012
 - DOI:
 - Cite (ACL):
 - Frederik Cailliau and Ariane Cavet. 2013. Sentiment Analysis for Call-centers (L’analyse des sentiments au service des centres d’appels) [in French]. In Proceedings of TALN 2013 (Volume 3: System Demonstrations), pages 809–811, Les Sables d’Olonne, France. ATALA.
 - Cite (Informal):
 - Sentiment Analysis for Call-centers (L’analyse des sentiments au service des centres d’appels) [in French] (Cailliau & Cavet, JEP/TALN/RECITAL 2013)
 - PDF:
 - https://preview.aclanthology.org/revert-3132-ingestion-checklist/F13-3012.pdf