Uncovering the Potential of ChatGPT for Discourse Analysis in Dialogue: An Empirical Study

Yaxin Fan, Feng Jiang, Peifeng Li, Haizhou Li


Abstract
Large language models, like ChatGPT, have shown remarkable capability in many downstream tasks, yet their ability to understand discourse structures of dialogues remains less explored, where it requires higher level capabilities of understanding and reasoning. In this paper, we aim to systematically inspect ChatGPT’s performance in two discourse analysis tasks: topic segmentation and discourse parsing, focusing on its deep semantic understanding of linear and hierarchical discourse structures underlying dialogue. To instruct ChatGPT to complete these tasks, we initially craft a prompt template consisting of the task description, output format, and structured input. Then, we conduct experiments on four popular topic segmentation datasets and two discourse parsing datasets. The experimental results showcase that ChatGPT demonstrates proficiency in identifying topic structures in general-domain conversations yet struggles considerably in specific-domain conversations. We also found that ChatGPT hardly understands rhetorical structures that are more complex than topic structures. Our deeper investigation indicates that ChatGPT can give more reasonable topic structures than human annotations but only linearly parses the hierarchical rhetorical structures. In addition, we delve into the impact of in-context learning (e.g., chain-of-thought) on ChatGPT and conduct the ablation study on various prompt components, which can provide a research foundation for future work. The code is available at https://github.com/yxfanSuda/GPTforDDA.
Anthology ID:
2024.lrec-main.1477
Volume:
Proceedings of the 2024 Joint International Conference on Computational Linguistics, Language Resources and Evaluation (LREC-COLING 2024)
Month:
May
Year:
2024
Address:
Torino, Italia
Editors:
Nicoletta Calzolari, Min-Yen Kan, Veronique Hoste, Alessandro Lenci, Sakriani Sakti, Nianwen Xue
Venues:
LREC | COLING
SIG:
Publisher:
ELRA and ICCL
Note:
Pages:
16998–17010
Language:
URL:
https://aclanthology.org/2024.lrec-main.1477
DOI:
Bibkey:
Cite (ACL):
Yaxin Fan, Feng Jiang, Peifeng Li, and Haizhou Li. 2024. Uncovering the Potential of ChatGPT for Discourse Analysis in Dialogue: An Empirical Study. In Proceedings of the 2024 Joint International Conference on Computational Linguistics, Language Resources and Evaluation (LREC-COLING 2024), pages 16998–17010, Torino, Italia. ELRA and ICCL.
Cite (Informal):
Uncovering the Potential of ChatGPT for Discourse Analysis in Dialogue: An Empirical Study (Fan et al., LREC-COLING 2024)
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https://preview.aclanthology.org/retraction/2024.lrec-main.1477.pdf
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