Product catalogs, conceptually in the form of text-rich tables, are self-reported by individual retailers and thus inevitably contain noisy facts. Verifying such textual attributes in product catalogs is essential to improve their reliability. However, popular methods for processing free-text content, such as pre-trained language models, are not particularly effective on structured tabular data since they are typically trained on free-form natural language texts. In this paper, we present Tab-Cleaner, a model designed to handle error detection over text-rich tabular data following a pre-training / fine-tuning paradigm. We train Tab-Cleaner on a real-world Amazon Product Catalog table w.r.t millions of products and show improvements over state-of-the-art methods by 16\% on PR AUC over attribute applicability classification task and by 11\% on PR AUC over attribute value validation task.

In light of the prominence of Pre-trained Language Models (PLMs) across numerous downstream tasks, shedding light on what they learn is an important endeavor. Whereas previous work focuses on assessing in-domain knowledge, we evaluate the generalization ability in biased scenarios through component combinations where it could be easy for the PLMs to learn shortcuts from the training corpus. This would lead to poor performance on the testing corpus, which is combinationally reconstructed from the training components. The results show that PLMs are able to overcome such distribution shifts for specific tasks and with sufficient data. We further find that overfitting can lead the models to depend more on biases for prediction, thus hurting the combinational generalization ability of PLMs.

Successful conversational search systems can present natural, adaptive and interactive shopping experience for online shopping customers. However, building such systems from scratch faces real word challenges from both imperfect product schema/knowledge and lack of training dialog data. In this work we first propose ConvSearch, an end-to-end conversational search system that deeply combines the dialog system with search. It leverages the text profile to retrieve products, which is more robust against imperfect product schema/knowledge compared with using product attributes alone. We then address the lack of data challenges by proposing an utterance transfer approach that generates dialogue utterances by using existing dialog from other domains, and leveraging the search behavior data from e-commerce retailer. With utterance transfer, we introduce a new conversational search dataset for online shopping. Experiments show that our utterance transfer method can significantly improve the availability of training dialogue data without crowd-sourcing, and the conversational search system significantly outperformed the best tested baseline.

Automatic extraction of product attribute values is an important enabling technology in e-Commerce platforms. This task is usually modeled using sequence labeling architectures, with several extensions to handle multi-attribute extraction. One line of previous work constructs attribute-specific models, through separate decoders or entirely separate models. However, this approach constrains knowledge sharing across different attributes. Other contributions use a single multi-attribute model, with different techniques to embed attribute information. But sharing the entire network parameters across all attributes can limit the model’s capacity to capture attribute-specific characteristics. In this paper we present AdaTag, which uses adaptive decoding to handle extraction. We parameterize the decoder with pretrained attribute embeddings, through a hypernetwork and a Mixture-of-Experts (MoE) module. This allows for separate, but semantically correlated, decoders to be generated on the fly for different attributes. This approach facilitates knowledge sharing, while maintaining the specificity of each attribute. Our experiments on a real-world e-Commerce dataset show marked improvements over previous methods.

Integrating extracted knowledge from the Web to knowledge graphs (KGs) can facilitate tasks like question answering. We study relation integration that aims to align free-text relations in subject-relation-object extractions to relations in a target KG. To address the challenge that free-text relations are ambiguous, previous methods exploit neighbor entities and relations for additional context. However, the predictions are made independently, which can be mutually inconsistent. We propose a two-stage Collective Relation Integration (CoRI) model, where the first stage independently makes candidate predictions, and the second stage employs a collective model that accesses all candidate predictions to make globally coherent predictions. We further improve the collective model with augmented data from the portion of the target KG that is otherwise unused. Experiment results on two datasets show that CoRI can significantly outperform the baselines, improving AUC from .677 to .748 and from .716 to .780, respectively.

Due to recent pretrained multilingual representation models, it has become feasible to exploit labeled data from one language to train a cross-lingual model that can then be applied to multiple new languages. In practice, however, we still face the problem of scarce labeled data, leading to subpar results. In this paper, we propose a novel data augmentation strategy for better cross-lingual natural language inference by enriching the data to reflect more diversity in a semantically faithful way. To this end, we propose two methods of training a generative model to induce synthesized examples, and then leverage the resulting data using an adversarial training regimen for more robustness. In a series of detailed experiments, we show that this fruitful combination leads to substantial gains in cross-lingual inference.

We introduce exBERT, a training method to extend BERT pre-trained models from a general domain to a new pre-trained model for a specific domain with a new additive vocabulary under constrained training resources (i.e., constrained computation and data). exBERT uses a small extension module to learn to adapt an augmenting embedding for the new domain in the context of the original BERT’s embedding of a general vocabulary. The exBERT training method is novel in learning the new vocabulary and the extension module while keeping the weights of the original BERT model fixed, resulting in a substantial reduction in required training resources. We pre-train exBERT with biomedical articles from ClinicalKey and PubMed Central, and study its performance on biomedical downstream benchmark tasks using the MTL-Bioinformatics-2016 datasets. We demonstrate that exBERT consistently outperforms prior approaches when using limited corpus and pre-training computation resources.

In many documents, such as semi-structured webpages, textual semantics are augmented with additional information conveyed using visual elements including layout, font size, and color. Prior work on information extraction from semi-structured websites has required learning an extraction model specific to a given template via either manually labeled or distantly supervised data from that template. In this work, we propose a solution for “zero-shot” open-domain relation extraction from webpages with a previously unseen template, including from websites with little overlap with existing sources of knowledge for distant supervision and websites in entirely new subject verticals. Our model uses a graph neural network-based approach to build a rich representation of text fields on a webpage and the relationships between them, enabling generalization to new templates. Experiments show this approach provides a 31% F1 gain over a baseline for zero-shot extraction in a new subject vertical.

Extracting structured knowledge from product profiles is crucial for various applications in e-Commerce. State-of-the-art approaches for knowledge extraction were each designed for a single category of product, and thus do not apply to real-life e-Commerce scenarios, which often contain thousands of diverse categories. This paper proposes TXtract, a taxonomy-aware knowledge extraction model that applies to thousands of product categories organized in a hierarchical taxonomy. Through category conditional self-attention and multi-task learning, our approach is both scalable, as it trains a single model for thousands of categories, and effective, as it extracts category-specific attribute values. Experiments on products from a taxonomy with 4,000 categories show that TXtract outperforms state-of-the-art approaches by up to 10% in F1 and 15% in coverage across all categories.

The World Wide Web contains vast quantities of textual information in several forms: unstructured text, template-based semi-structured webpages (which present data in key-value pairs and lists), and tables. Methods for extracting information from these sources and converting it to a structured form have been a target of research from the natural language processing (NLP), data mining, and database communities. While these researchers have largely separated extraction from web data into different problems based on the modality of the data, they have faced similar problems such as learning with limited labeled data, defining (or avoiding defining) ontologies, making use of prior knowledge, and scaling solutions to deal with the size of the Web. In this tutorial we take a holistic view toward information extraction, exploring the commonalities in the challenges and solutions developed to address these different forms of text. We will explore the approaches targeted at unstructured text that largely rely on learning syntactic or semantic textual patterns, approaches targeted at semi-structured documents that learn to identify structural patterns in the template, and approaches targeting web tables which rely heavily on entity linking and type information. While these different data modalities have largely been considered separately in the past, recent research has started taking a more inclusive approach toward textual extraction, in which the multiple signals offered by textual, layout, and visual clues are combined into a single extraction model made possible by new deep learning approaches. At the same time, trends within purely textual extraction have shifted toward full-document understanding rather than considering sentences as independent units. With this in mind, it is worth considering the information extraction problem as a whole to motivate solutions that harness textual semantics along with visual and semi-structured layout information. We will discuss these approaches and suggest avenues for future work.

Sentiment analysis is an area of substantial relevance both in industry and in academia, including for instance in social studies. Although supervised learning algorithms have advanced considerably in recent years, in many settings it remains more practical to apply an unsupervised technique. The latter are oftentimes based on sentiment lexicons. However, existing sentiment lexicons reflect an abstract notion of polarity and do not do justice to the substantial differences of word polarities between different domains. In this work, we draw on a collection of domain-specific data to induce a set of 24 domain-specific sentiment lexicons. We rely on initial linear models to induce initial word intensity scores, and then train new deep models based on word vector representations to overcome the scarcity of the original seed data. Our analysis shows substantial differences between domains, which make domain-specific sentiment lexicons a promising form of lexical resource in downstream tasks, and the predicted lexicons indeed perform effectively on tasks such as review classification and cross-lingual word sentiment prediction.

Based on massive amounts of data, recent pretrained contextual representation models have made significant strides in advancing a number of different English NLP tasks. However, for other languages, relevant training data may be lacking, while state-of-the-art deep learning methods are known to be data-hungry. In this paper, we present an elegantly simple robust self-learning framework to include unlabeled non-English samples in the fine-tuning process of pretrained multilingual representation models. We leverage a multilingual model’s own predictions on unlabeled non-English data in order to obtain additional information that can be used during further fine-tuning. Compared with original multilingual models and other cross-lingual classification models, we observe significant gains in effectiveness on document and sentiment classification for a range of diverse languages.

Open Information Extraction (OpenIE), the problem of harvesting triples from natural language text whose predicate relations are not aligned to any pre-defined ontology, has been a popular subject of research for the last decade. However, this research has largely ignored the vast quantity of facts available in semi-structured webpages. In this paper, we define the problem of OpenIE from semi-structured websites to extract such facts, and present an approach for solving it. We also introduce a labeled evaluation dataset to motivate research in this area. Given a semi-structured website and a set of seed facts for some relations existing on its pages, we employ a semi-supervised label propagation technique to automatically create training data for the relations present on the site. We then use this training data to learn a classifier for relation extraction. Experimental results of this method on our new benchmark dataset obtained a precision of over 70%. A larger scale extraction experiment on 31 websites in the movie vertical resulted in the extraction of over 2 million triples.

Knowledge graphs have emerged as an important model for studying complex multi-relational data. This has given rise to the construction of numerous large scale but incomplete knowledge graphs encoding information extracted from various resources. An effective and scalable approach to jointly learn over multiple graphs and eventually construct a unified graph is a crucial next step for the success of knowledge-based inference for many downstream applications. To this end, we propose LinkNBed, a deep relational learning framework that learns entity and relationship representations across multiple graphs. We identify entity linkage across graphs as a vital component to achieve our goal. We design a novel objective that leverage entity linkage and build an efficient multi-task training procedure. Experiments on link prediction and entity linkage demonstrate substantial improvements over the state-of-the-art relational learning approaches.

Deep convolutional neural networks excel at sentiment polarity classification, but tend to require substantial amounts of training data, which moreover differs quite significantly between domains. In this work, we present an approach to feed generic cues into the training process of such networks, leading to better generalization abilities given limited training data. We propose to induce sentiment embeddings via supervision on extrinsic data, which are then fed into the model via a dedicated memory-based component. We observe significant gains in effectiveness on a range of different datasets in seven different languages.