Dual Process Masking for Dialogue Act Recognition

Yeo Jin Kim, Halim Acosta, Wookhee Min, Jonathan Rowe, Bradford Mott, Snigdha Chaturvedi, James Lester


Abstract
Dialogue act recognition is the task of classifying conversational utterances based on their communicative intent or function. To address this problem, we propose a novel two-phase processing approach called Dual-Process Masking. This approach streamlines the task by masking less important tokens in the input, identified through retrospective analysis of their estimated contribution during training. It enhances interpretability by using the masks applied during classification learning. Dual-Process Masking significantly improves performance over strong baselines for dialogue act recognition on a collaborative problem-solving dataset and three public dialogue benchmarks.
Anthology ID:
2024.findings-emnlp.895
Volume:
Findings of the Association for Computational Linguistics: EMNLP 2024
Month:
November
Year:
2024
Address:
Miami, Florida, USA
Editors:
Yaser Al-Onaizan, Mohit Bansal, Yun-Nung Chen
Venue:
Findings
SIG:
Publisher:
Association for Computational Linguistics
Note:
Pages:
15270–15283
Language:
URL:
https://preview.aclanthology.org/remove-affiliations/2024.findings-emnlp.895/
DOI:
10.18653/v1/2024.findings-emnlp.895
Bibkey:
Cite (ACL):
Yeo Jin Kim, Halim Acosta, Wookhee Min, Jonathan Rowe, Bradford Mott, Snigdha Chaturvedi, and James Lester. 2024. Dual Process Masking for Dialogue Act Recognition. In Findings of the Association for Computational Linguistics: EMNLP 2024, pages 15270–15283, Miami, Florida, USA. Association for Computational Linguistics.
Cite (Informal):
Dual Process Masking for Dialogue Act Recognition (Kim et al., Findings 2024)
Copy Citation:
PDF:
https://preview.aclanthology.org/remove-affiliations/2024.findings-emnlp.895.pdf
Software:
 2024.findings-emnlp.895.software.zip
Data:
 2024.findings-emnlp.895.data.zip