Classifying Emotions in Customer Support Dialogues in Social Media
Jonathan Herzig, Guy Feigenblat, Michal Shmueli-Scheuer, David Konopnicki, Anat Rafaeli, Daniel Altman, David Spivak
- Anthology ID:
- W16-3609
- Volume:
- Proceedings of the 17th Annual Meeting of the Special Interest Group on Discourse and Dialogue
- Month:
- September
- Year:
- 2016
- Address:
- Los Angeles
- Editors:
- Raquel Fernandez, Wolfgang Minker, Giuseppe Carenini, Ryuichiro Higashinaka, Ron Artstein, Alesia Gainer
- Venue:
- SIGDIAL
- SIG:
- SIGDIAL
- Publisher:
- Association for Computational Linguistics
- Note:
- Pages:
- 64–73
- Language:
- URL:
- https://aclanthology.org/W16-3609
- DOI:
- 10.18653/v1/W16-3609
- Cite (ACL):
- Jonathan Herzig, Guy Feigenblat, Michal Shmueli-Scheuer, David Konopnicki, Anat Rafaeli, Daniel Altman, and David Spivak. 2016. Classifying Emotions in Customer Support Dialogues in Social Media. In Proceedings of the 17th Annual Meeting of the Special Interest Group on Discourse and Dialogue, pages 64–73, Los Angeles. Association for Computational Linguistics.
- Cite (Informal):
- Classifying Emotions in Customer Support Dialogues in Social Media (Herzig et al., SIGDIAL 2016)
- PDF:
- https://preview.aclanthology.org/proper-vol2-ingestion/W16-3609.pdf