Project MAIA: Multilingual AI Agent Assistant
André F. T. Martins, Joao Graca, Paulo Dimas, Helena Moniz, Graham Neubig
Abstract
This paper presents the Multilingual Artificial Intelligence Agent Assistant (MAIA), a project led by Unbabel with the collaboration of CMU, INESC-ID and IT Lisbon. MAIA will employ cutting-edge machine learning and natural language processing technologies to build multilingual AI agent assistants, eliminating language barriers. MAIA’s translation layer will empower human agents to provide customer support in real-time, in any language, with human quality.- Anthology ID:
- 2020.eamt-1.68
- Volume:
- Proceedings of the 22nd Annual Conference of the European Association for Machine Translation
- Month:
- November
- Year:
- 2020
- Address:
- Lisboa, Portugal
- Venue:
- EAMT
- SIG:
- Publisher:
- European Association for Machine Translation
- Note:
- Pages:
- 495–496
- Language:
- URL:
- https://aclanthology.org/2020.eamt-1.68
- DOI:
- Cite (ACL):
- André F. T. Martins, Joao Graca, Paulo Dimas, Helena Moniz, and Graham Neubig. 2020. Project MAIA: Multilingual AI Agent Assistant. In Proceedings of the 22nd Annual Conference of the European Association for Machine Translation, pages 495–496, Lisboa, Portugal. European Association for Machine Translation.
- Cite (Informal):
- Project MAIA: Multilingual AI Agent Assistant (Martins et al., EAMT 2020)
- PDF:
- https://preview.aclanthology.org/paclic-22-ingestion/2020.eamt-1.68.pdf