Omar Khan


2023

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Learning to Retrieve Engaging Follow-Up Queries
Christopher Richardson | Sudipta Kar | Anjishnu Kumar | Anand Ramachandran | Zeynab Raeesy | Omar Khan | Abhinav Sethy
Findings of the Association for Computational Linguistics: EACL 2023

Open domain conversational agents can answer a broad range of targeted queries. However, the sequential nature of interaction with these systems makes knowledge exploration a lengthy task which burdens the user with asking a chain of well phrased questions. In this paper, we present a retrieval based system and associated dataset for predicting the next questions that the user might have. Such a system can proactively assist users in knowledge exploration leading to a more engaging dialog. The retrieval system is trained on a dataset called the Follow-up Query Bank (FQ-Bank). FQ-Bank contains ~14K multi-turn information-seeking conversations with a valid follow-up question and a set of invalid candidates. The invalid candidates are generated to simulate various syntactic and semantic confounders such as paraphrases, partial entity match, irrelevant entity, and ASR errors. We use confounder specific techniques to simulate these negative examples on the OR-QuAC dataset. Then, we train ranking models on FQ-Bank and present results comparing supervised and unsupervised approaches. The results suggest that we can retrieve the valid follow-ups by ranking them in higher positions compared to confounders, but further knowledge grounding can improve ranking performance.FQ-Bank is publicly available at https://github.com/amazon-science/fq-bank.

2016

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Task Completion Platform: A self-serve multi-domain goal oriented dialogue platform
Paul Crook | Alex Marin | Vipul Agarwal | Khushboo Aggarwal | Tasos Anastasakos | Ravi Bikkula | Daniel Boies | Asli Celikyilmaz | Senthilkumar Chandramohan | Zhaleh Feizollahi | Roman Holenstein | Minwoo Jeong | Omar Khan | Young-Bum Kim | Elizabeth Krawczyk | Xiaohu Liu | Danko Panic | Vasiliy Radostev | Nikhil Ramesh | Jean-Phillipe Robichaud | Alexandre Rochette | Logan Stromberg | Ruhi Sarikaya
Proceedings of the 2016 Conference of the North American Chapter of the Association for Computational Linguistics: Demonstrations