Michael Sun
2023
X-RiSAWOZ: High-Quality End-to-End Multilingual Dialogue Datasets and Few-shot Agents
Mehrad Moradshahi
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Tianhao Shen
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Kalika Bali
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Monojit Choudhury
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Gael de Chalendar
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Anmol Goel
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Sungkyun Kim
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Prashant Kodali
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Ponnurangam Kumaraguru
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Nasredine Semmar
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Sina Semnani
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Jiwon Seo
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Vivek Seshadri
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Manish Shrivastava
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Michael Sun
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Aditya Yadavalli
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Chaobin You
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Deyi Xiong
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Monica Lam
Findings of the Association for Computational Linguistics: ACL 2023
Task-oriented dialogue research has mainly focused on a few popular languages like English and Chinese, due to the high dataset creation cost for a new language. To reduce the cost, we apply manual editing to automatically translated data. We create a new multilingual benchmark, X-RiSAWOZ, by translating the Chinese RiSAWOZ to 4 languages: English, French, Hindi, Korean; and a code-mixed English-Hindi language.X-RiSAWOZ has more than 18,000 human-verified dialogue utterances for each language, and unlike most multilingual prior work, is an end-to-end dataset for building fully-functioning agents. The many difficulties we encountered in creating X-RiSAWOZ led us to develop a toolset to accelerate the post-editing of a new language dataset after translation. This toolset improves machine translation with a hybrid entity alignment technique that combines neural with dictionary-based methods, along with many automated and semi-automated validation checks. We establish strong baselines for X-RiSAWOZ by training dialogue agents in the zero- and few-shot settings where limited gold data is available in the target language. Our results suggest that our translation and post-editing methodology and toolset can be used to create new high-quality multilingual dialogue agents cost-effectively. Our dataset, code, and toolkit are released open-source.
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Co-authors
- Mehrad Moradshahi 1
- Tianhao Shen 1
- Kalika Bali 1
- Monojit Choudhury 1
- Gaël de Chalendar 1
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