As language models are adopted by a more sophisticated and diverse set of users, the importance of guaranteeing that they provide factually correct information supported by verifiable sources is critical across fields of study. This is especially the case for high-stakes fields, such as medicine and law, where the risk of propagating false information is high and can lead to undesirable societal consequences. Previous work studying attribution and factuality has not focused on analyzing these characteristics of language model outputs in domain-specific scenarios. In this work, we conduct human evaluation of responses from a few representative systems along various axes of attribution and factuality, by bringing domain experts in the loop. Specifically, we collect expert-curated questions from 484 participants across 32 fields of study, and then ask the same experts to evaluate generated responses to their own questions. In addition, we ask experts to improve upon responses from language models. The output of our analysis is ExpertQA, a high-quality long-form QA dataset with 2177 questions spanning 32 fields, along with verified answers and attributions for claims in the answers.

Eliciting feedback from end users of NLP models can be beneficial for improving models. However, how should we present model responses to users so they are most amenable to be corrected from user feedback? Further, what properties do users value to understand and trust responses? We answer these questions by analyzing the effect of rationales (or explanations) generated by QA models to support their answers. We specifically consider decomposed QA models that first extract an intermediate rationale based on a context and a question and then use solely this rationale to answer the question. A rationale outlines the approach followed by the model to answer the question. Our work considers various formats of these rationales that vary according to well-defined properties of interest. We sample rationales from language models using few-shot prompting for two datasets, and then perform two user studies. First, we present users with incorrect answers and corresponding rationales in various formats and ask them to provide natural language feedback to revise the rationale. We then measure the effectiveness of this feedback in patching these rationales through in-context learning. The second study evaluates how well different rationale formats enable users to understand and trust model answers, when they are correct. We find that rationale formats significantly affect how easy it is (1) for users to give feedback for rationales, and (2) for models to subsequently execute this feedback. In addition, formats with attributions to the context and in-depth reasoning significantly enhance user-reported understanding and trust of model outputs.

Given a sentence “Abby told Brittney that she upset Courtney”, one would struggle to understand who “she” refers to, and ask for clarification. However, if the word “upset” were replaced with “hugged”, “she” unambiguously refers to Abby. We study if modern coreference resolution models are sensitive to such pronominal ambiguity. To this end, we construct AmbiCoref, a diagnostic corpus of minimal sentence pairs with ambiguous and unambiguous referents. Our examples generalize psycholinguistic studies of human perception of ambiguity around particular arrangements of verbs and their arguments. Analysis shows that (1) humans are less sure of referents in ambiguous AmbiCoref examples than unambiguous ones, and (2) most coreference models show little difference in output between ambiguous and unambiguous pairs. We release AmbiCoref as a diagnostic corpus for testing whether models treat ambiguity similarly to humans.

Cognitive psychologists have documented that humans use cognitive heuristics, or mental shortcuts, to make quick decisions while expending less effort. While performing annotation work on crowdsourcing platforms, we hypothesize that such heuristic use among annotators cascades on to data quality and model robustness. In this work, we study cognitive heuristic use in the context of annotating multiple-choice reading comprehension datasets. We propose tracking annotator heuristic traces, where we tangibly measure low-effort annotation strategies that could indicate usage of various cognitive heuristics. We find evidence that annotators might be using multiple such heuristics, based on correlations with a battery of psychological tests. Importantly, heuristic use among annotators determines data quality along several dimensions: (1) known biased models, such as partial input models, more easily solve examples authoredby annotators that rate highly on heuristic use, (2) models trained on annotators scoring highly on heuristic use don’t generalize as well, and (3) heuristic-seeking annotators tend to create qualitatively less challenging examples. Our findings suggest that tracking heuristic usage among annotators can potentially help with collecting challenging datasets and diagnosing model biases.

Neural language models encode rich knowledge about entities and their relationships which can be extracted from their representations using probing. Common properties of nouns (e.g., red strawberries, small ant) are, however, more challenging to extract compared to other types of knowledge because they are rarely explicitly stated in texts.We hypothesize this to mainly be the case for perceptual properties which are obvious to the participants in the communication. We propose to extract these properties from images and use them in an ensemble model, in order to complement the information that is extracted from language models. We consider perceptual properties to be more concrete than abstract properties (e.g., interesting, flawless). We propose to use the adjectives’ concreteness score as a lever to calibrate the contribution of each source (text vs. images). We evaluate our ensemble model in a ranking task where the actual properties of a noun need to be ranked higher than other non-relevant properties. Our results show that the proposed combination of text and images greatly improves noun property prediction compared to powerful text-based language models.

Communicating with humans is challenging for AIs because it requires a shared understanding of the world, complex semantics (e.g., metaphors or analogies), and at times multi-modal gestures (e.g., pointing with a finger, or an arrow in a diagram). We investigate these challenges in the context of Iconary, a collaborative game of drawing and guessing based on Pictionary, that poses a novel challenge for the research community. In Iconary, a Guesser tries to identify a phrase that a Drawer is drawing by composing icons, and the Drawer iteratively revises the drawing to help the Guesser in response. This back-and-forth often uses canonical scenes, visual metaphor, or icon compositions to express challenging words, making it an ideal test for mixing language and visual/symbolic communication in AI. We propose models to play Iconary and train them on over 55,000 games between human players. Our models are skillful players and are able to employ world knowledge in language models to play with words unseen during training.

Understanding what sequence of steps are needed to complete a goal can help artificial intelligence systems reason about human activities. Past work in NLP has examined the task of goal-step inference for text. We introduce the visual analogue. We propose the Visual Goal-Step Inference (VGSI) task, where a model is given a textual goal and must choose which of four images represents a plausible step towards that goal. With a new dataset harvested from wikiHow consisting of 772,277 images representing human actions, we show that our task is challenging for state-of-the-art multimodal models. Moreover, the multimodal representation learned from our data can be effectively transferred to other datasets like HowTo100m, increasing the VGSI accuracy by 15 - 20%. Our task will facilitate multimodal reasoning about procedural events.

Crowdsourcing from non-experts is one of the most common approaches to collecting data and annotations in NLP. Even though it is such a fundamental tool in NLP, crowdsourcing use is largely guided by common practices and the personal experience of researchers. Developing a theory of crowdsourcing use for practical language problems remains an open challenge. However, there are various principles and practices that have proven effective in generating high quality and diverse data. This tutorial exposes NLP researchers to such data collection crowdsourcing methods and principles through a detailed discussion of a diverse set of case studies. The selection of case studies focuses on challenging settings where crowdworkers are asked to write original text or otherwise perform relatively unconstrained work. Through these case studies, we discuss in detail processes that were carefully designed to achieve data with specific properties, for example to require logical inference, grounded reasoning or conversational understanding. Each case study focuses on data collection crowdsourcing protocol details that often receive limited attention in research presentations, for example in conferences, but are critical for research success.

Many datasets have been shown to contain incidental correlations created by idiosyncrasies in the data collection process. For example, sentence entailment datasets can have spurious word-class correlations if nearly all contradiction sentences contain the word “not”, and image recognition datasets can have tell-tale object-background correlations if dogs are always indoors. In this paper, we propose a method that can automatically detect and ignore these kinds of dataset-specific patterns, which we call dataset biases. Our method trains a lower capacity model in an ensemble with a higher capacity model. During training, the lower capacity model learns to capture relatively shallow correlations, which we hypothesize are likely to reflect dataset bias. This frees the higher capacity model to focus on patterns that should generalize better. We ensure the models learn non-overlapping approaches by introducing a novel method to make them conditionally independent. Importantly, our approach does not require the bias to be known in advance. We evaluate performance on synthetic datasets, and four datasets built to penalize models that exploit known biases on textual entailment, visual question answering, and image recognition tasks. We show improvement in all settings, including a 10 point gain on the visual question answering dataset.

Pre-trained visually grounded language models such as ViLBERT, LXMERT, and UNITER have achieved significant performance improvement on vision-and-language tasks but what they learn during pre-training remains unclear. In this work, we demonstrate that certain attention heads of a visually grounded language model actively ground elements of language to image regions. Specifically, some heads can map entities to image regions, performing the task known as entity grounding. Some heads can even detect the syntactic relations between non-entity words and image regions, tracking, for example, associations between verbs and regions corresponding to their arguments. We denote this ability as syntactic grounding. We verify grounding both quantitatively and qualitatively, using Flickr30K Entities as a testbed.

In this paper, we quantify, analyze and mitigate gender bias exhibited in ELMo’s contextualized word vectors. First, we conduct several intrinsic analyses and find that (1) training data for ELMo contains significantly more male than female entities, (2) the trained ELMo embeddings systematically encode gender information and (3) ELMo unequally encodes gender information about male and female entities. Then, we show that a state-of-the-art coreference system that depends on ELMo inherits its bias and demonstrates significant bias on the WinoBias probing corpus. Finally, we explore two methods to mitigate such gender bias and show that the bias demonstrated on WinoBias can be eliminated.

We compare three new datasets for question answering: SQuAD 2.0, QuAC, and CoQA, along several of their new features: (1) unanswerable questions, (2) multi-turn interactions, and (3) abstractive answers. We show that the datasets provide complementary coverage of the first two aspects, but weak coverage of the third. Because of the datasets’ structural similarity, a single extractive model can be easily adapted to any of the datasets and we show improved baseline results on both SQuAD 2.0 and CoQA. Despite the similarity, models trained on one dataset are ineffective on another dataset, but we find moderate performance improvement through pretraining. To encourage cross-evaluation, we release code for conversion between datasets.

State-of-the-art models often make use of superficial patterns in the data that do not generalize well to out-of-domain or adversarial settings. For example, textual entailment models often learn that particular key words imply entailment, irrespective of context, and visual question answering models learn to predict prototypical answers, without considering evidence in the image. In this paper, we show that if we have prior knowledge of such biases, we can train a model to be more robust to domain shift. Our method has two stages: we (1) train a naive model that makes predictions exclusively based on dataset biases, and (2) train a robust model as part of an ensemble with the naive one in order to encourage it to focus on other patterns in the data that are more likely to generalize. Experiments on five datasets with out-of-domain test sets show significantly improved robustness in all settings, including a 12 point gain on a changing priors visual question answering dataset and a 9 point gain on an adversarial question answering test set.

In this paper, we introduce a new benchmark for co-reference resolution focused on gender bias, WinoBias. Our corpus contains Winograd-schema style sentences with entities corresponding to people referred by their occupation (e.g. the nurse, the doctor, the carpenter). We demonstrate that a rule-based, a feature-rich, and a neural coreference system all link gendered pronouns to pro-stereotypical entities with higher accuracy than anti-stereotypical entities, by an average difference of 21.1 in F1 score. Finally, we demonstrate a data-augmentation approach that, in combination with existing word-embedding debiasing techniques, removes the bias demonstrated by these systems in WinoBias without significantly affecting their performance on existing datasets.

We present QuAC, a dataset for Question Answering in Context that contains 14K information-seeking QA dialogs (100K questions in total). The dialogs involve two crowd workers: (1) a student who poses a sequence of freeform questions to learn as much as possible about a hidden Wikipedia text, and (2) a teacher who answers the questions by providing short excerpts from the text. QuAC introduces challenges not found in existing machine comprehension datasets: its questions are often more open-ended, unanswerable, or only meaningful within the dialog context, as we show in a detailed qualitative evaluation. We also report results for a number of reference models, including a recently state-of-the-art reading comprehension architecture extended to model dialog context. Our best model underperforms humans by 20 F1, suggesting that there is significant room for future work on this data. Dataset, baseline, and leaderboard available at http://quac.ai.

Language is increasingly being used to de-fine rich visual recognition problems with supporting image collections sourced from the web. Structured prediction models are used in these tasks to take advantage of correlations between co-occurring labels and visual input but risk inadvertently encoding social biases found in web corpora. In this work, we study data and models associated with multilabel object classification and visual semantic role labeling. We find that (a) datasets for these tasks contain significant gender bias and (b) models trained on these datasets further amplify existing bias. For example, the activity cooking is over 33% more likely to involve females than males in a training set, and a trained model further amplifies the disparity to 68% at test time. We propose to inject corpus-level constraints for calibrating existing structured prediction models and design an algorithm based on Lagrangian relaxation for collective inference. Our method results in almost no performance loss for the underlying recognition task but decreases the magnitude of bias amplification by 47.5% and 40.5% for multilabel classification and visual semantic role labeling, respectively。

Sequence-to-sequence models have shown strong performance across a broad range of applications. However, their application to parsing and generating text using Abstract Meaning Representation (AMR) has been limited, due to the relatively limited amount of labeled data and the non-sequential nature of the AMR graphs. We present a novel training procedure that can lift this limitation using millions of unlabeled sentences and careful preprocessing of the AMR graphs. For AMR parsing, our model achieves competitive results of 62.1 SMATCH, the current best score reported without significant use of external semantic resources. For AMR generation, our model establishes a new state-of-the-art performance of BLEU 33.8. We present extensive ablative and qualitative analysis including strong evidence that sequence-based AMR models are robust against ordering variations of graph-to-sequence conversions.