This paper presents the development process of a Vietnamese spoken language corpus for machine reading comprehension (MRC) tasks and provides insights into the challenges and opportunities associated with using real-world data for machine reading comprehension tasks. The existing MRC corpora in Vietnamese mainly focus on formal written documents such as Wikipedia articles, online newspapers, or textbooks. In contrast, the VlogQA consists of 10,076 question-answer pairs based on 1,230 transcript documents sourced from YouTube – an extensive source of user-uploaded content, covering the topics of food and travel. By capturing the spoken language of native Vietnamese speakers in natural settings, an obscure corner overlooked in Vietnamese research, the corpus provides a valuable resource for future research in reading comprehension tasks for the Vietnamese language. Regarding performance evaluation, our deep-learning models achieved the highest F1 score of 75.34% on the test set, indicating significant progress in machine reading comprehension for Vietnamese spoken language data. In terms of EM, the highest score we accomplished is 53.97%, which reflects the challenge in processing spoken-based content and highlights the need for further improvement.

Lexical normalization, a fundamental task in Natural Language Processing (NLP), involves the transformation of words into their canonical forms. This process has been proven to benefit various downstream NLP tasks greatly. In this work, we introduce Vietnamese Lexical Normalization (ViLexNorm), the first-ever corpus developed for the Vietnamese lexical normalization task. The corpus comprises over 10,000 pairs of sentences meticulously annotated by human annotators, sourced from public comments on Vietnam’s most popular social media platforms. Various methods were used to evaluate our corpus, and the best-performing system achieved a result of 57.74% using the Error Reduction Rate (ERR) metric (van der Goot, 2019a) with the Leave-As-Is (LAI) baseline. For extrinsic evaluation, employing the model trained on ViLexNorm demonstrates the positive impact of the Vietnamese lexical normalization task on other NLP tasks. Our corpus is publicly available exclusively for research purposes.

The success of Natural Language Understanding (NLU) benchmarks in various languages, such as GLUE for English, CLUE for Chinese, KLUE for Korean, and IndoNLU for Indonesian, has facilitated the evaluation of new NLU models across a wide range of tasks. To establish a standardized set of benchmarks for Vietnamese NLU, we introduce the first Vietnamese Language Understanding Evaluation (VLUE) benchmark. The VLUE benchmark encompasses five datasets covering different NLU tasks, including text classification, span extraction, and natural language understanding. To provide an insightful overview of the current state of Vietnamese NLU, we then evaluate seven state-of-the-art pre-trained models, including both multilingual and Vietnamese monolingual models, on our proposed VLUE benchmark. Furthermore, we present CafeBERT, a new state-of-the-art pre-trained model that achieves superior results across all tasks in the VLUE benchmark. Our model combines the proficiency of a multilingual pre-trained model with Vietnamese linguistic knowledge. CafeBERT is developed based on the XLM-RoBERTa model, with an additional pretraining step utilizing a significant amount of Vietnamese textual data to enhance its adaptation to the Vietnamese language. For the purpose of future research, CafeBERT is made publicly available for research purposes.

English and Chinese, known as resource-rich languages, have witnessed the strong development of transformer-based language models for natural language processing tasks. Although Vietnam has approximately 100M people speaking Vietnamese, several pre-trained models, e.g., PhoBERT, ViBERT, and vELECTRA, performed well on general Vietnamese NLP tasks, including POS tagging and named entity recognition. These pre-trained language models are still limited to Vietnamese social media tasks. In this paper, we present the first monolingual pre-trained language model for Vietnamese social media texts, ViSoBERT, which is pre-trained on a large-scale corpus of high-quality and diverse Vietnamese social media texts using XLM-R architecture. Moreover, we explored our pre-trained model on five important natural language downstream tasks on Vietnamese social media texts: emotion recognition, hate speech detection, sentiment analysis, spam reviews detection, and hate speech spans detection. Our experiments demonstrate that ViSoBERT, with far fewer parameters, surpasses the previous state-of-the-art models on multiple Vietnamese social media tasks. Our ViSoBERT model is available only for research purposes. Disclaimer: This paper contains actual comments on social networks that might be construed as abusive, offensive, or obscene.

The increment of toxic comments on online space is causing tremendous effects on other vulnerable users. For this reason, considerable efforts are made to deal with this, and SemEval-2021 Task 5: Toxic Spans Detection is one of those. This task asks competitors to extract spans that have toxicity from the given texts, and we have done several analyses to understand its structure before doing experiments. We solve this task by two approaches, Named Entity Recognition with spaCy’s library and Question-Answering with RoBERTa combining with ToxicBERT, and the former gains the highest F1-score of 66.99%.

Recently, COVID-19 has affected a variety of real-life aspects of the world and led to dreadful consequences. More and more tweets about COVID-19 has been shared publicly on Twitter. However, the plurality of those Tweets are uninformative, which is challenging to build automatic systems to detect the informative ones for useful AI applications. In this paper, we present our results at the W-NUT 2020 Shared Task 2: Identification of Informative COVID-19 English Tweets. In particular, we propose our simple but effective approach using the transformer-based models based on COVID-Twitter-BERT (CT-BERT) with different fine-tuning techniques. As a result, we achieve the F1-Score of 90.94% with the third place on the leaderboard of this task which attracted 56 submitted teams in total.

Over 97 million inhabitants speak Vietnamese as the native language in the world. However, there are few research studies on machine reading comprehension (MRC) in Vietnamese, the task of understanding a document or text, and answering questions related to it. Due to the lack of benchmark datasets for Vietnamese, we present the Vietnamese Question Answering Dataset (UIT-ViQuAD), a new dataset for the low-resource language as Vietnamese to evaluate MRC models. This dataset comprises over 23,000 human-generated question-answer pairs based on 5,109 passages of 174 Vietnamese articles from Wikipedia. In particular, we propose a new process of dataset creation for Vietnamese MRC. Our in-depth analyses illustrate that our dataset requires abilities beyond simple reasoning like word matching and demands complicate reasoning such as single-sentence and multiple-sentence inferences. Besides, we conduct experiments on state-of-the-art MRC methods in English and Chinese as the first experimental models on UIT-ViQuAD, which will be compared to further models. We also estimate human performances on the dataset and compare it to the experimental results of several powerful machine models. As a result, the substantial differences between humans and the best model performances on the dataset indicate that improvements can be explored on UIT-ViQuAD through future research. Our dataset is freely available to encourage the research community to overcome challenges in Vietnamese MRC.