Pre-trained Language Models (PLMs) have achieved remarkable performance gains across numerous downstream tasks in natural language understanding. Various Chinese PLMs have been successively proposed for learning better Chinese language representation. However, most current models use Chinese characters as inputs and are not able to encode semantic information contained in Chinese words. While recent pre-trained models incorporate both words and characters simultaneously, they usually suffer from deficient semantic interactions and fail to capture the semantic relation between words and characters. To address the above issues, we propose a simple yet effective PLM CLOWER, which adopts the Contrastive Learning Over Word and charactER representations. In particular, CLOWER implicitly encodes the coarse-grained information (i.e., words) into the fine-grained representations (i.e., characters) through contrastive learning on multi-grained information. CLOWER is of great value in realistic scenarios since it can be easily incorporated into any existing fine-grained based PLMs without modifying the production pipelines. Extensive experiments conducted on a range of downstream tasks demonstrate the superior performance of CLOWER over several state-of-the-art baselines.

Sentiment analysis has attracted increasing attention in e-commerce. The sentiment polarities underlying user reviews are of great value for business intelligence. Aspect category sentiment analysis (ACSA) and review rating prediction (RP) are two essential tasks to detect the fine-to-coarse sentiment polarities. ACSA and RP are highly correlated and usually employed jointly in real-world e-commerce scenarios. While most public datasets are constructed for ACSA and RP separately, which may limit the further exploitation of both tasks. To address the problem and advance related researches, we present a large-scale Chinese restaurant review dataset ASAP including 46, 730 genuine reviews from a leading online-to-offline (O2O) e-commerce platform in China. Besides a 5-star scale rating, each review is manually annotated according to its sentiment polarities towards 18 pre-defined aspect categories. We hope the release of the dataset could shed some light on the field of sentiment analysis. Moreover, we propose an intuitive yet effective joint model for ACSA and RP. Experimental results demonstrate that the joint model outperforms state-of-the-art baselines on both tasks.