The Wizard of Curiosities: Enriching Dialogues with Fun Facts
Frederico Vicente, Rafael Ferreira, David Semedo, Joao Magalhaes
Abstract
Introducing curiosities in a conversation is a way to teach something new to the person in a pleasant and enjoyable way. Enriching dialogues with contextualized curiosities can improve the users’ perception of a dialog system and their overall user experience. In this paper, we introduce a set of curated curiosities, targeting dialogues in the cooking and DIY domains. In particular, we use real human-agent conversations collected in the context of the Amazon Alexa TaskBot challenge, a multimodal and multi-turn conversational setting. According to an A/B test with over 1000 conversations, curiosities not only increase user engagement, but provide an average relative rating improvement of 9.7%.- Anthology ID:
- 2023.sigdial-1.13
- Volume:
- Proceedings of the 24th Annual Meeting of the Special Interest Group on Discourse and Dialogue
- Month:
- September
- Year:
- 2023
- Address:
- Prague, Czechia
- Editors:
- Svetlana Stoyanchev, Shafiq Joty, David Schlangen, Ondrej Dusek, Casey Kennington, Malihe Alikhani
- Venue:
- SIGDIAL
- SIG:
- SIGDIAL
- Publisher:
- Association for Computational Linguistics
- Note:
- Pages:
- 149–155
- Language:
- URL:
- https://aclanthology.org/2023.sigdial-1.13
- DOI:
- 10.18653/v1/2023.sigdial-1.13
- Cite (ACL):
- Frederico Vicente, Rafael Ferreira, David Semedo, and Joao Magalhaes. 2023. The Wizard of Curiosities: Enriching Dialogues with Fun Facts. In Proceedings of the 24th Annual Meeting of the Special Interest Group on Discourse and Dialogue, pages 149–155, Prague, Czechia. Association for Computational Linguistics.
- Cite (Informal):
- The Wizard of Curiosities: Enriching Dialogues with Fun Facts (Vicente et al., SIGDIAL 2023)
- PDF:
- https://preview.aclanthology.org/nschneid-patch-5/2023.sigdial-1.13.pdf