In this paper, we introduce our system for all three tracks of the SemEval 2024 EDiReF Shared Task 10, which focuses on Emotion Recognition in Conversation (ERC) and Emotion Flip Reasoning (EFR) within the domain of conversational analysis. Task-Track 1 (ERC) aims to assign an emotion to each utterance in the Hinglish language from a predefined set of possible emotions. Tracks 2 (EFR) and 3 (EFR) aim to identify the trigger utterance(s) for an emotion flip in a multi-party conversation dialogue in Hinglish and English text, respectively. For Track 1, our study spans both traditional machine learning ensemble techniques, including Decision Trees, SVM, Logistic Regression, and Multinomial NB models, as well as advanced transformer-based models like XLM-Roberta (XLMR), DistilRoberta, and T5 from Hugging Face’s transformer library. In the EFR competition, we developed and proposed two innovative algorithms to tackle the challenges presented in Tracks 2 and 3. Specifically, our team, Innovators, developed a standout algorithm that propelled us to secure the 2nd rank in Track 2, achieving an impressive F1 score of 0.79, and the 7th rank in Track 3, with an F1 score of 0.68.

In this paper, we have performed sentiment analysis on three African languages (Hausa, Swahili, and Yoruba). We used various deep learning and traditional models paired with a vectorizer for classification and data -preprocessing. We have also used a few data oversampling methods to handle the imbalanced text data. Thus, we could analyze the performance of those models in all the languages by using weighted and macro F1 scores as evaluation metrics.