Dialogue summarization involves a wide range of scenarios and domains. However, existing methods generally only apply to specific scenarios or domains. In this study, we propose a new pre-trained model specifically designed for multi-scenario multi-domain dialogue summarization. It adopts a multi-stage pre-training strategy to reduce the gap between the pre-training objective and fine-tuning objective. Specifically, we first conduct domain-aware pre-training using large-scale multi-scenario multi-domain dialogue data to enhance the adaptability of our pre-trained model. Then, we conduct task-oriented pre-training using large-scale multi-scenario multi-domain “dialogue-summary” parallel data annotated by ChatGPT to enhance the dialogue summarization ability of our pre-trained model. Experimental results on three dialogue summarization datasets from different scenarios and domains indicate that our pre-trained model significantly outperforms previous state-of-the-art models in full fine-tuning, zero-shot, and few-shot settings.

Multimodal summarization usually suffers from the problem that the contribution of the visual modality is unclear. Existing multimodal summarization approaches focus on designing the fusion methods of different modalities, while ignoring the adaptive conditions under which visual modalities are useful. Therefore, we propose a novel Coarse-to-Fine contribution network for multimodal Summarization (CFSum) to consider different contributions of images for summarization. First, to eliminate the interference of useless images, we propose a pre-filter module to abandon useless images. Second, to make accurate use of useful images, we propose two levels of visual complement modules, word level and phrase level. Specifically, image contributions are calculated and are adopted to guide the attention of both textual and visual modalities. Experimental results have shown that CFSum significantly outperforms multiple strong baselines on the standard benchmark. Furthermore, the analysis verifies that useful images can even help generate non-visual words which are implicitly represented in the image.

Role-oriented dialogue summarization is to generate summaries for different roles in the dialogue, e.g., merchants and consumers. Existing methods handle this task by summarizing each role’s content separately and thus are prone to ignore the information from other roles. However, we believe that other roles’ content could benefit the quality of summaries, such as the omitted information mentioned by other roles. Therefore, we propose a novel role interaction enhanced method for role-oriented dialogue summarization. It adopts cross attention and decoder self-attention interactions to interactively acquire other roles’ critical information. The cross attention interaction aims to select other roles’ critical dialogue utterances, while the decoder self-attention interaction aims to obtain key information from other roles’ summaries. Experimental results have shown that our proposed method significantly outperforms strong baselines on two public role-oriented dialogue summarization datasets. Extensive analyses have demonstrated that other roles’ content could help generate summaries with more complete semantics and correct topic structures.

Dialogue summarization has drawn much attention recently. Especially in the customer service domain, agents could use dialogue summaries to help boost their works by quickly knowing customer’s issues and service progress. These applications require summaries to contain the perspective of a single speaker and have a clear topic flow structure, while neither are available in existing datasets. Therefore, in this paper, we introduce a novel Chinese dataset for Customer Service Dialogue Summarization (CSDS). CSDS improves the abstractive summaries in two aspects: (1) In addition to the overall summary for the whole dialogue, role-oriented summaries are also provided to acquire different speakers’ viewpoints. (2) All the summaries sum up each topic separately, thus containing the topic-level structure of the dialogue. We define tasks in CSDS as generating the overall summary and different role-oriented summaries for a given dialogue. Next, we compare various summarization methods on CSDS, and experiment results show that existing methods are prone to generate redundant and incoherent summaries. Besides, the performance becomes much worse when analyzing the performance on role-oriented summaries and topic structures. We hope that this study could benchmark Chinese dialogue summarization and benefit further studies.

Cross-lingual summarization aims at summarizing a document in one language (e.g., Chinese) into another language (e.g., English). In this paper, we propose a novel method inspired by the translation pattern in the process of obtaining a cross-lingual summary. We first attend to some words in the source text, then translate them into the target language, and summarize to get the final summary. Specifically, we first employ the encoder-decoder attention distribution to attend to the source words. Second, we present three strategies to acquire the translation probability, which helps obtain the translation candidates for each source word. Finally, each summary word is generated either from the neural distribution or from the translation candidates of source words. Experimental results on Chinese-to-English and English-to-Chinese summarization tasks have shown that our proposed method can significantly outperform the baselines, achieving comparable performance with the state-of-the-art.

Previous studies combining knowledge graph (KG) with neural machine translation (NMT) have two problems: i) Knowledge under-utilization: they only focus on the entities that appear in both KG and training sentence pairs, making much knowledge in KG unable to be fully utilized. ii) Granularity mismatch: the current KG methods utilize the entity as the basic granularity, while NMT utilizes the sub-word as the granularity, making the KG different to be utilized in NMT. To alleviate above problems, we propose a multi-task learning method on sub-entity granularity. Specifically, we first split the entities in KG and sentence pairs into sub-entity granularity by using joint BPE. Then we utilize the multi-task learning to combine the machine translation task and knowledge reasoning task. The extensive experiments on various translation tasks have demonstrated that our method significantly outperforms the baseline models in both translation quality and handling the entities.

This paper studies the problem of generating a summary for a given sentence-image pair. Existing multimodal sequence-to-sequence approaches mainly focus on enhancing the decoder by visual signals, while ignoring that the image can improve the ability of the encoder to identify highlights of a news event or a document. Thus, we propose a multimodal selective gate network that considers reciprocal relationships between textual and multi-level visual features, including global image descriptor, activation grids, and object proposals, to select highlights of the event when encoding the source sentence. In addition, we introduce a modality regularization to encourage the summary to capture the highlights embedded in the image more accurately. To verify the generalization of our model, we adopt the multimodal selective gate to the text-based decoder and multimodal-based decoder. Experimental results on a public multimodal sentence summarization dataset demonstrate the advantage of our models over baselines. Further analysis suggests that our proposed multimodal selective gate network can effectively select important information in the input sentence.

Cross-lingual summarization (CLS) is the task to produce a summary in one particular language for a source document in a different language. Existing methods simply divide this task into two steps: summarization and translation, leading to the problem of error propagation. To handle that, we present an end-to-end CLS framework, which we refer to as Neural Cross-Lingual Summarization (NCLS), for the first time. Moreover, we propose to further improve NCLS by incorporating two related tasks, monolingual summarization and machine translation, into the training process of CLS under multi-task learning. Due to the lack of supervised CLS data, we propose a round-trip translation strategy to acquire two high-quality large-scale CLS datasets based on existing monolingual summarization datasets. Experimental results have shown that our NCLS achieves remarkable improvement over traditional pipeline methods on both English-to-Chinese and Chinese-to-English CLS human-corrected test sets. In addition, NCLS with multi-task learning can further significantly improve the quality of generated summaries. We make our dataset and code publicly available here: http://www.nlpr.ia.ac.cn/cip/dataset.htm.

Multimodal summarization has drawn much attention due to the rapid growth of multimedia data. The output of the current multimodal summarization systems is usually represented in texts. However, we have found through experiments that multimodal output can significantly improve user satisfaction for informativeness of summaries. In this paper, we propose a novel task, multimodal summarization with multimodal output (MSMO). To handle this task, we first collect a large-scale dataset for MSMO research. We then propose a multimodal attention model to jointly generate text and select the most relevant image from the multimodal input. Finally, to evaluate multimodal outputs, we construct a novel multimodal automatic evaluation (MMAE) method which considers both intra-modality salience and inter-modality relevance. The experimental results show the effectiveness of MMAE.

In this paper, we investigate the sentence summarization task that produces a summary from a source sentence. Neural sequence-to-sequence models have gained considerable success for this task, while most existing approaches only focus on improving the informativeness of the summary, which ignore the correctness, i.e., the summary should not contain unrelated information with respect to the source sentence. We argue that correctness is an essential requirement for summarization systems. Considering a correct summary is semantically entailed by the source sentence, we incorporate entailment knowledge into abstractive summarization models. We propose an entailment-aware encoder under multi-task framework (i.e., summarization generation and entailment recognition) and an entailment-aware decoder by entailment Reward Augmented Maximum Likelihood (RAML) training. Experiment results demonstrate that our models significantly outperform baselines from the aspects of informativeness and correctness.

The rapid increase of the multimedia data over the Internet necessitates multi-modal summarization from collections of text, image, audio and video. In this work, we propose an extractive Multi-modal Summarization (MMS) method which can automatically generate a textual summary given a set of documents, images, audios and videos related to a specific topic. The key idea is to bridge the semantic gaps between multi-modal contents. For audio information, we design an approach to selectively use its transcription. For vision information, we learn joint representations of texts and images using a neural network. Finally, all the multi-modal aspects are considered to generate the textural summary by maximizing the salience, non-redundancy, readability and coverage through budgeted optimization of submodular functions. We further introduce an MMS corpus in English and Chinese. The experimental results on this dataset demonstrate that our method outperforms other competitive baseline methods.