In real-world scenarios, labeled samples for dialogue summarization are usually limited (i.e., few-shot) due to high annotation costs for high-quality dialogue summaries. To efficiently learn from few-shot samples, previous works have utilized massive annotated data from other downstream tasks and then performed prompt transfer in prompt tuning so as to enable cross-task knowledge transfer. However, existing general-purpose prompt transfer techniques lack consideration for dialogue-specific information. In this paper, we focus on improving the prompt transfer from dialogue state tracking to dialogue summarization and propose Skeleton-Assisted Prompt Transfer (SAPT), which leverages skeleton generation as extra supervision that functions as a medium connecting the distinct source and target task and resulting in the model’s better consumption of dialogue state information. To automatically extract dialogue skeletons as supervised training data for skeleton generation, we design a novel approach with perturbation-based probes requiring neither annotation effort nor domain knowledge. Training the model on such skeletons can also help preserve model capability during prompt transfer. Our method significantly outperforms existing baselines. In-depth analyses demonstrate the effectiveness of our method in facilitating cross-task knowledge transfer in few-shot dialogue summarization.

Large language models (LLMs) often require task-relevant knowledge to augment their internal knowledge through prompts. However, simply injecting external knowledge into prompts does not guarantee that LLMs can identify and use relevant information in the prompts to conduct chain-of-thought reasoning, especially when the LLM’s internal knowledge is derived from biased information on the pretraining data. In this paper, we propose a novel causal view to formally explain the internal knowledge bias of LLMs via a Structural Causal Model (SCM). We review the chain-of-thought (CoT) prompting from a causal perspective and discover that the biased information from pretrained models can impair LLMs’ reasoning abilities. When the CoT reasoning paths are misled by irrelevant information from prompts and are logically incorrect, simply editing factual information is insufficient to reach the correct answer. To estimate the confounding effect on CoT reasoning in LLMs, we use external knowledge as an instrumental variable. We further introduce CoT as a mediator to conduct front-door adjustment and generate logically correct CoTs where the spurious correlation between LLMs’ pretrained knowledge and task queries is reduced. With extensive experiments, we validate that our approach enables more accurate CoT reasoning and enhances LLM generation on knowledge-intensive tasks.