Recent advances in measuring hardness-wise properties of data guide language models in sample selection within low-resource scenarios. However, class-specific properties are overlooked for task setup and learning. How will these properties influence model learning and is it generalizable across datasets? To answer this question, this work formally initiates the concept of class-wise hardness. Experiments across eight natural language understanding (NLU) datasets demonstrate a consistent hardness distribution across learning paradigms, models, and human judgment. Subsequent experiments unveil a notable challenge in measuring such class-wise hardness with instance-level metrics in previous works. To address this, we propose GeoHard for class-wise hardness measurement by modeling class geometry in the semantic embedding space. GeoHard surpasses instance-level metrics by over 59 percent on Pearson‘s correlation on measuring class-wise hardness. Our analysis theoretically and empirically underscores the generality of GeoHard as a fresh perspective on data diagnosis. Additionally, we showcase how understanding class-wise hardness can practically aid in improving task learning.

Large language models (LLMs) have demonstrated remarkable capabilities across a wide range of tasks in various domains. Despite their impressive performance, they can be unreliable due to factual errors in their generations. Assessing their confidence and calibrating them across different tasks can help mitigate risks and enable LLMs to produce better generations. There has been a lot of recent research aiming to address this, but there has been no comprehensive overview to organize it and to outline the main lessons learned. The present survey aims to bridge this gap. In particular, we outline the challenges and we summarize recent technical advancements for LLM confidence estimation and calibration. We further discuss their applications and suggest promising directions for future work.

As the labeling cost for different modules in task-oriented dialog (ToD) systems is expensive, a major challenge is to train different modules with the least amount of labeled data. Recently, large-scale pre-trained language models, have shown promising results for few-shot learning in ToD. In this paper, we devise a self-training approach to utilize the abundant unlabeled dialog data to further improve state-of-the-art pre-trained models in few-shot learning scenarios for ToD systems. Specifically, we propose a self-training approach that iteratively labels the most confident unlabeled data to train a stronger Student model. Moreover, a new text augmentation technique (GradAug) is proposed to better train the Student by replacing non-crucial tokens using a masked language model. We conduct extensive experiments and present analyses on four downstream tasks in ToD, including intent classification, dialog state tracking, dialog act prediction, and response selection. Empirical results demonstrate that the proposed self-training approach consistently improves state-of-the-art pre-trained models (BERT, ToD-BERT) when only a small number of labeled data are available.