We consider how to credibly and reliably assess the opinions of individuals using their social media posts. To this end, this paper makes three contributions. First, we assemble a workflow and approach to applying modern natural language processing (NLP) methods to multi-target user stance detection in the wild. Second, we establish why the multi-target modeling of user stance is qualitatively more complicated than uni-target user-stance detection. Finally, we validate our method by showing how multi-dimensional measurement of user opinions not only reproduces known opinion polling results, but also enables the study of opinion dynamics at high levels of temporal and semantic resolution.

In this study, we explore the use of Large Language Models (LLMs) such as GPT-4 to extract and analyze the latent narrative messaging in climate change-related news articles from North American and Chinese media. By defining “narrative messaging” as the intrinsic moral or lesson of a story, we apply our model to a dataset of approximately 15,000 news articles in English and Mandarin, categorized by climate-related topics and ideological groupings. Our findings reveal distinct differences in the narrative values emphasized by different cultural and ideological contexts, with North American sources often focusing on individualistic and crisis-driven themes, while Chinese sources emphasize developmental and cooperative narratives. This work demonstrates the potential of LLMs in understanding and influencing climate communication, offering new insights into the collective belief systems that shape public discourse on climate change across different cultures.

Uses of pejorative expressions can be benign or actively empowering. When models for abuse detection misclassify these expressions as derogatory, they inadvertently censor productive conversations held by marginalized groups. One way to engage with non-dominant perspectives is to add context around conversations. Previous research has leveraged user- and thread-level features, but it often neglects the spaces within which productive conversations take place. Our paper highlights how community context can improve classification outcomes in abusive language detection. We make two main contributions to this end. First, we demonstrate that online communities cluster by the nature of their support towards victims of abuse. Second, we establish how community context improves accuracy and reduces the false positive rates of state-of-the-art abusive language classifiers. These findings suggest a promising direction for context-aware models in abusive language research.

Abusive language in online discourse negatively affects a large number of social media users. Many computational methods have been proposed to address this issue of online abuse. The existing work, however, tends to focus on detecting the more explicit forms of abuse leaving the subtler forms of abuse largely untouched. Our work addresses this gap by making three core contributions. First, inspired by the theory of impoliteness, we propose a novel task of detecting a subtler form of abuse, namely unpalatable questions. Second, we publish a context-aware dataset for the task using data from a diverse set of Reddit communities. Third, we implement a wide array of learning models and also investigate the benefits of incorporating conversational context into computational models. Our results show that modeling subtle abuse is feasible but difficult due to the language involved being highly nuanced and context-sensitive. We hope that future research in the field will address such subtle forms of abuse since their harm currently passes unnoticed through existing detection systems.

Abusive language classifiers have been shown to exhibit bias against women and racial minorities. Since these models are trained on data that is collected using keywords, they tend to exhibit a high sensitivity towards pejoratives. As a result, comments written by victims of abuse are frequently labelled as hateful, even if they discuss or reclaim slurs. Any attempt to address bias in keyword-based corpora requires a better understanding of pejorative language, as well as an equitable representation of targeted users in data collection. We make two main contributions to this end. First, we provide an annotation guide that outlines 4 main categories of online slur usage, which we further divide into a total of 12 sub-categories. Second, we present a publicly available corpus based on our taxonomy, with 39.8k human annotated comments extracted from Reddit. This corpus was annotated by a diverse cohort of coders, with Shannon equitability indices of 0.90, 0.92, and 0.87 across sexuality, ethnicity, and gender. Taken together, our taxonomy and corpus allow researchers to evaluate classifiers on a wider range of speech containing slurs.

Sentiment analysis is used as a proxy to measure human emotion, where the objective is to categorize text according to some predefined notion of sentiment. Sentiment analysis datasets are typically constructed with gold-standard sentiment labels, assigned based on the results of manual annotations. When working with such annotations, it is common for dataset constructors to discard “noisy” or “controversial” data where there is significant disagreement on the proper label. In datasets constructed for the purpose of Twitter sentiment analysis (TSA), these controversial examples can compose over 30% of the originally annotated data. We argue that the removal of such data is a problematic trend because, when performing real-time sentiment classification of short-text, an automated system cannot know a priori which samples would fall into this category of disputed sentiment. We therefore propose the notion of a “complicated” class of sentiment to categorize such text, and argue that its inclusion in the short-text sentiment analysis framework will improve the quality of automated sentiment analysis systems as they are implemented in real-world settings. We motivate this argument by building and analyzing a new publicly available TSA dataset of over 7,000 tweets annotated with 5x coverage, named MTSA. Our analysis of classifier performance over our dataset offers insights into sentiment analysis dataset and model design, how current techniques would perform in the real world, and how researchers should handle difficult data.

Deep neural networks have been displaying superior performance over traditional supervised classifiers in text classification. They learn to extract useful features automatically when sufficient amount of data is presented. However, along with the growth in the number of documents comes the increase in the number of categories, which often results in poor performance of the multiclass classifiers. In this work, we use external knowledge in the form of topic category taxonomies to aide the classification by introducing a deep hierarchical neural attention-based classifier. Our model performs better than or comparable to state-of-the-art hierarchical models at significantly lower computational cost while maintaining high interpretability.

A study of conversations on Twitter found that some arguments between strangers led to favorable change in discourse and even in attitudes. The authors propose that such exchanges can be usefully distinguished according to whether individuals or groups take part on each side, since the opportunity for a constructive exchange of views seems to vary accordingly.

When reporting the news, journalists rely on the statements of stakeholders, experts, and officials. The attribution of such a statement is verifiable if its fidelity to the source can be confirmed or denied. In this paper, we develop a new NLP task: determining the verifiability of an attribution based on linguistic cues. We operationalize the notion of verifiability as a score between 0 and 1 using human judgments in a comparison-based approach. Using crowdsourcing, we create a dataset of verifiability-scored attributions, and demonstrate a model that achieves an RMSE of 0.057 and Spearman’s rank correlation of 0.95 to human-generated scores. We discuss the application of this technique to the analysis of mass media.

Characters form the focus of various studies of literary works, including social network analysis, archetype induction, and plot comparison. The recent rise in the computational modelling of literary works has produced a proportional rise in the demand for character-annotated literary corpora. However, automatically identifying characters is an open problem and there is low availability of literary texts with manually labelled characters. To address the latter problem, this work presents three contributions: (1) a comprehensive scheme for manually resolving mentions to characters in texts. (2) A novel collaborative annotation tool, CHARLES (CHAracter Resolution Label-Entry System) for character annotation and similiar cross-document tagging tasks. (3) The character annotations resulting from a pilot study on the novel Pride and Prejudice, demonstrating the scheme and tool facilitate the efficient production of high-quality annotations. We expect this work to motivate the further production of annotated literary corpora to help meet the demand of the community.