Face-to-face interactions between representatives of the state and citizens are a key intercept in public service delivery, for instance when providing social benefits to vulnerable groups. Despite the relevance of these encounters for the individual, but also for society at large, there is a significant research gap in the systematic empirical study of the communication taking place. This is mainly due to the high institutional and data protection barriers for collecting data in a very sensitive and private setting in which citizens request support from the state. In this paper, we describe the procedure of compiling the first open access dataset of transcribed recordings of so-called Public Service Encounters in Germany, i.e., meetings between state officials and citizens in which there is direct communication in order to allocate state services. This dataset sets a new research directive in the social sciences, because it allows the community to open up the black box of direct state-citizen interaction. With data of this kind it becomes possible to directly and systematically investigate bias, bureaucratic discrimination and other power-driven dynamics in the actual communication and ideally propose guidelines as to alleviate these issues.

Debate naturalness ranges on a scale from small, highly structured, and topically focused settings to larger, more spontaneous and less constrained environments. The more unconstrained a debate, the more spontaneous speakers act: they build on contextual knowledge and use anaphora or ellipses to construct their arguments. They also use rhetorical devices such as questions and imperatives to support or attack claims. In this paper, we study how the reconstruction of the actual debate contributions, i.e., utterances which contain pronouns, ellipses and fuzzy language, into full-fledged propositions which are interpretable without context impacts the prediction of argument relations and investigate the effect of incorporating contextual information for the task. We work with highly complex spontaneous debates with more than 10 speakers on a wide variety of topics. We find that in contrast to our initial hypothesis, reconstruction does not improve predictions and context only improves them when used in combination with propositions.

For a highly subjective task such as recognising speaker intention and argumentation, the traditional way of generating gold standards is to aggregate a number of labels into a single one. However, this seriously neglects the underlying richness that characterises discourse and argumentation and is also, in some cases, straightforwardly impossible. In this paper, we present QT30nonaggr, the first corpus of non-aggregated argument annotation, which will be openly available upon publication. QT30nonaggr encompasses 10% of QT30, the largest corpus of dialogical argumentation and analysed broadcast political debate currently available with 30 episodes of BBC’s ‘Question Time’ from 2020 and 2021. Based on a systematic and detailed investigation of annotation judgements across all steps of the annotation process, we structure the disagreement space with a taxonomy of the types of label disagreements in argument annotation, identifying the categories of annotation errors, fuzziness and ambiguity.

Building on the recent results of a study into the roles that are played by questions in argumentative dialogue (Hautli-Janisz et al.,2022a), we expand the analysis to investigate a newly released corpus that constitutes the largest extant corpus of closely annotated debate. Questions play a critical role in driving dialogical discourse forward; in combative or critical discursive environments, they not only provide a range of discourse management techniques, they also scaffold the semantic structure of the positions that interlocutors develop. The boundaries, however, between providing substantive answers to questions, merely responding to questions, and evading questions entirely, are fuzzy and the way in which answers, responses and evasions affect the subsequent development of dialogue and argumentation structure are poorly understood. In this paper, we explore how questions have ramifications on the large-scale structure of a debate using as our substrate the BBC television programme Question Time, the foremost topical debate show in the UK. Analysis of the data demonstrates not only that questioning plays a particularly prominent role in such debate, but also that its repercussions can reverberate through a discourse.

Broadcast political debate is a core pillar of democracy: it is the public’s easiest access to opinions that shape policies and enables the general public to make informed choices. With QT30, we present the largest corpus of analysed dialogical argumentation ever created (19,842 utterances, 280,000 words) and also the largest corpus of analysed broadcast political debate to date, using 30 episodes of BBC’s ‘Question Time’ from 2020 and 2021. Question Time is the prime institution in UK broadcast political debate and features questions from the public on current political issues, which are responded to by a weekly panel of five figures of UK politics and society. QT30 is highly argumentative and combines language of well-versed political rhetoric with direct, often combative, justification-seeking of the general public. QT30 is annotated with Inference Anchoring Theory, a framework well-known in argument mining, which encodes the way arguments and conflicts are created and reacted to in dialogical settings. The resource is freely available at http://corpora.aifdb.org/qt30.

We present a modular framework for the rapid-prototyping of linguistic, web-based, visual analytics applications. Our framework gives developers access to a rich set of machine learning and natural language processing steps, through encapsulating them into micro-services and combining them into a computational pipeline. This processing pipeline is auto-configured based on the requirements of the visualization front-end, making the linguistic processing and visualization design, detached independent development tasks. This paper describes the constellation and modality of our framework, which continues to support the efficient development of various human-in-the-loop, linguistic visual analytics research techniques and applications.

The paper presents a design schema and details of a new Urdu POS tagset. This tagset is designed due to challenges encountered in working with existing tagsets for Urdu. It uses tags that judiciously incorporate information about special morpho-syntactic categories found in Urdu. With respect to the overall naming schema and the basic divisions, the tagset draws on the Penn Treebank and a Common Tagset for Indian Languages. The resulting CLE Urdu POS Tagset consists of 12 major categories with subdivisions, resulting in 32 tags. The tagset has been used to tag 100k words of the CLE Urdu Digest Corpus, giving a tagging accuracy of 96.8%.

When dealing with languages of South Asia from an NLP perspective, a problem that repeatedly crops up is the treatment of complex predicates. This paper presents a first approach to the analysis of complex predicates (CPs) in the context of dependency bank development. The efforts originate in theoretical work on CPs done within Lexical-Functional Grammar (LFG), but are intended to provide a guideline for analyzing different types of CPs in an independent framework. Despite the fact that we focus on CPs in Hindi and Urdu, the design of the dependencies is kept general enough to account for CP constructions across languages.